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Forum Discussion
SpeeedyGonzalez
Jun 24, 2016Tutor
RN516 could not mount root raid and boot menu does not work
Running os 6.5.1 since upgrading to 6.5.0 i started getting random crashes every few days. after upgrading to 6.5.1 it became a daily occurence. after manually rebooting the nas last night i bega...
- Jun 25, 2016
Hello SpeeedyGonzalez,
In your case, it is best to contact support, you have a lifetime CHAT support for your ReadyNAS.
Welcome to the community!
Regards
StephenB
Jun 25, 2016Guru - Experienced User
You can zero or unformat the disks, and then the NAS should do a factory install.
Or contact support.
- JennCJun 25, 2016NETGEAR Employee Retired
Hello SpeeedyGonzalez,
In your case, it is best to contact support, you have a lifetime CHAT support for your ReadyNAS.
Welcome to the community!
Regards
- SpeeedyGonzalezJun 27, 2016Tutor
Thanks for the info. i did not realize i still had some kind of support. il contact support today.
- BrianL2Jun 27, 2016NETGEAR Employee Retired
Hi SpeeedyGonzalez,
Have you contacted our support team through Chat? You can share the ticket number with us so we can monitor what's going on with the issue/s that you reported.
Kind regards,
BrianL
NETGEAR Community Team
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