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Forum Discussion
arlington
Apr 14, 2020Aspirant
RN51600 – ReadyNAS 516 6-Bay will not boot - recovery options?
My RN51600 stopped working after a power outage, with an error message on the panel stating "mount_block_root +25e" Powering it down and then powering it up again gives the same message. I removed a...
- Apr 14, 2020
arlington wrote:
Do I have any options for reviving the chassis?
Not sure. It sounds like the flash is damaged. You could try USB recovery. https://kb.netgear.com/29952/How-do-I-use-the-USB-Recovery-Tool-on-my-ReadyNAS-OS-6-storage-system
If the NAS is under warranty (5 years) then you could try getting a warranty replacement (RMA) via my.netgear.com.
arlington wrote:
Would I be able to mount the drives in a new chassis (without losing my old data of course)?
Probably. If the disks were damaged when the power failed, or if the array went out-of-sync due to lost (cached) writes, then you'd need data recovery (which might not be possible, depending on the circumstances). But if the array/disks are intact, then you can move the disks to another OS 6 ReadyNAS (for instance, an RN526x, RN528x, RN626x, RN628x).
arlington wrote:
My RN51600 stopped working after a power outage
I suggest getting a UPS to prevent this from happening in the future. Also, you should put a backup plan in place for the NAS.
StephenB
Apr 14, 2020Guru - Experienced User
arlington wrote:
Do I have any options for reviving the chassis?
Not sure. It sounds like the flash is damaged. You could try USB recovery. https://kb.netgear.com/29952/How-do-I-use-the-USB-Recovery-Tool-on-my-ReadyNAS-OS-6-storage-system
If the NAS is under warranty (5 years) then you could try getting a warranty replacement (RMA) via my.netgear.com.
arlington wrote:
Would I be able to mount the drives in a new chassis (without losing my old data of course)?
Probably. If the disks were damaged when the power failed, or if the array went out-of-sync due to lost (cached) writes, then you'd need data recovery (which might not be possible, depending on the circumstances). But if the array/disks are intact, then you can move the disks to another OS 6 ReadyNAS (for instance, an RN526x, RN528x, RN626x, RN628x).
arlington wrote:
My RN51600 stopped working after a power outage
I suggest getting a UPS to prevent this from happening in the future. Also, you should put a backup plan in place for the NAS.
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