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jimk1963's avatar
jimk1963
Virtuoso
Jan 23, 2021

RN528X drives constantly spinning even after a reboot, what is causing this?!

RN528X drives are being accessed, or are doing self-maintenance, or something, 24/7 and it's driving my wife nuts. I've tried looking at "Logging" - nothing there. How can I diagnose what the drives are actually doing and get to the root cause of this constant HDD spinning? Drives are spinning in a "kerchunk-kerchunk-kerchunk" manner with half-second type cadence, they don't sound the way they normally do when just fetching files. Access is working fine, no issues there. Help!

13 Replies

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  • StephenB's avatar
    StephenB
    Guru - Experienced User

    The scheduled maintenance tasks (defrag, balance, disk test, scrub) would show up in the logs.

     

    Do you use the file search feature or have antivirus enabled?  Is the volume status saying it is degraded?

     

    Have you downloaded the log zip file, and looked in there (particularly at the disk health info in disk-info.log)?  There's a lot of info in the log zip that isn't shown in the web ui.

    • jimk1963's avatar
      jimk1963
      Virtuoso

      StephenB wrote:

      The scheduled maintenance tasks (defrag, balance, disk test, scrub) would show up in the logs.

       

      Do you use the file search feature or have antivirus enabled?  Is the volume status saying it is degraded?

       

      Have you downloaded the log zip file, and looked in there (particularly at the disk health info in disk-info.log)?  There's a lot of info in the log zip that isn't shown in the web ui.


      Hi StephenB , 

       

      - File search is enabled, as is anti-virus. Are you suggesting one or both be disabled?

      - Downloaded logs, dozens of files... where to look and what to look for?

      - Under System--> Volumes  the little pie chart and text don't indicate "degraded"... opened Settings (small wheel in the box containing pie chart), don't see anything in there that indicates "degraded". Where to look otherwise?

       

       

      • StephenB's avatar
        StephenB
        Guru - Experienced User

        jimk1963 wrote:

        - Under System--> Volumes  the little pie chart and text don't indicate "degraded"... opened Settings (small wheel in the box containing pie chart), don't see anything in there that indicates "degraded". Where to look otherwise?

         


        Those are the right places.  If the volume isn't degraded, then it isn't resyncing (which would explain the disk activity).

         


        jimk1963 wrote:

        - File search is enabled, as is anti-virus. Are you suggesting one or both be disabled?

         


        Both will generate disk activity when you aren't connected to the NAS.  Perhaps try disabling file search first, and see if that helps.