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wrightson's avatar
wrightson
Tutor
Dec 05, 2016

RNAS102 Antivirus Download Failed

Log shows antivirus update failed.  Anyone know how to update?  Details of log below.   System: Antivirus scanner definition file update failed due to downloading fail. Please check internet connec...
Other Discussions
StephenB's avatar
StephenB
Guru - Experienced User
Dec 05, 2016

Is this happening all the time, or has it just happened once?

wrightson's avatar
wrightson
Tutor
Dec 05, 2016

Failing each day...for many days...

  • StephenB's avatar
    StephenB
    Guru - Experienced User
    Dec 05, 2016

    Does your NAS have a static IP address, or is it set up to get the address automatically from your router?

    • wrightson's avatar
      wrightson
      Tutor
      Dec 05, 2016

      Automatic, not static

      • StephenB's avatar
        StephenB
        Guru - Experienced User
        Dec 05, 2016

        One thing you can try is to add 8.8.8.8 to the DNS server list on the IPV4 configuration page of the NAS.

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