NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

jonl0711's avatar
jonl0711
Aspirant
May 13, 2017
Solved

Rnas314 stuck with booting on LCD screen

I was trying to access my files via readycloud and the files would not come up. I checked my nas unit and saw it had "booting" on the LCD screen at 68% and this has never happened before. I would like to know how to get the nas unit to boot. I have the unit full and attached to a expansion unit that is also full. I can't lose any of the data on these devices.
Thanks
Jon
  • I was able to resolve my issue by doing the following:

    After letting the system run for several hours, I pressed the power button on the front and saw the message"system upd...."

    Not sure what it stated exactly as you cannot read the entire string.

    So I turned the unit off by holding the power button.

    I then rebooted the system and it went to 87% and atayed there for a while until it went to 100%.

    I then access the unit via web browser.

    Did another reboot and it came back ok.

    Ran the Firmware update to get the latest update v6.7.1

    Did a reboot after the firmware did its own reboots.

    System is now running ok.

1 Reply

Replies have been turned off for this discussion
  • I was able to resolve my issue by doing the following:

    After letting the system run for several hours, I pressed the power button on the front and saw the message"system upd...."

    Not sure what it stated exactly as you cannot read the entire string.

    So I turned the unit off by holding the power button.

    I then rebooted the system and it went to 87% and atayed there for a while until it went to 100%.

    I then access the unit via web browser.

    Did another reboot and it came back ok.

    Ran the Firmware update to get the latest update v6.7.1

    Did a reboot after the firmware did its own reboots.

    System is now running ok.

NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology! 

Join Us!

ProSupport for Business

Comprehensive support plans for maximum network uptime and business peace of mind.

 

Learn More