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Forum Discussion
RND2000v2 - Network Port Issues
Hi Team, I've had my RND2000v2 turned off for about a year as I havn't needed to access it. Now when it starts up I'm not getting any lights appear at the ethernet port when I've got a network cabl...
Hi Marty,
That's great, thanks. I thought that may be the case.
What is the best way to contact support?
jaimierodd wrote:
What is the best way to contact support?
Hardware warranty for your model is 3 years from date of purchase. It is not transferable, so it only applies if you purchased new.
The only way to reach support is my.netgear.com.
You'd
- register the product if you haven't already done so
- select "my support"
- select "contact support" from there
- click on the link for "replace my defective product"
The page you want looks like this:
Support might also need proof of purchase.
You might also want to make sure of your model identification - the labels are rather misleading. If the part number of your NAS ends with -100NAS you have a v1 (sparc-based) NAS - called a "ReadyNASRND2000" on the support pages. If the part number ends with -200NAS you have a duo v2.
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