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RND4000-100eus - no shares available and admin page not available
Hi all I'm new here and fairly new to the world of NAS. Bought this NAS from a collegue and it has been working fine for a year now. The other day I couldn’t access the shares on the NAS from my ...
Hi CGB55,
We appreciate your feedback and for letting us know that everything has been taken care of. You may now mark this thread closed by clicking the “Accept as Solution” button and we also look forward to hearing more questions, suggestions and tips from you in the future.
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BrianL
NETGEAR Community Team
Do you know if remote ssh was enabled on the NAS?
One possibility that fits the symptoms is a filling OS partition. Tech Support can fix it easily - but they will charge (US per incident support is $75, pricing varies in other countries). But they won't support used equipment - so your colleague would need to open the support request on your behalf.
Thanks for reply StephenB
SSH was not enabled as far as I remember and a port scan does not show port 22 available.
Have now tried having it re-install its OS by holding the power switch with re-set button pressed but this caused a message saying the os was bad after a re-boot.
next was to re-install the os from a USB which I have done and now with the disks back in it boots - RAIDar says it’s OK and the activity light is flashing (hopefully just a re-sync) but no shares or Admin page still.
Hoping that after the sync finishes (10 hours I think) it might allow access again – does re-sync prevent access to admin page?
Regards
CGB55
CGB55 wrote:
Have now tried having it re-install its OS by holding the power switch with re-set button pressed but this caused a message saying the os was bad after a re-boot.
next was to re-install the os from a USB which I have done and now with the disks back in it boots - RAIDar says it’s OK and the activity light is flashing (hopefully just a re-sync) but no shares or Admin page still.
Hoping that after the sync finishes (10 hours I think) it might allow access again – does re-sync prevent access to admin page?
I don't think what you did will fix a filling OS partition, unless you accidently did a factory reset (which will cost your data). Hopefully I'm wrong.
Do you have RAIDar installed on a PC? It will often provide the status even when the admin ui is non-reponsive.
Generally I like the old version (4.3.8) with the old NAS - that is here: http://www.downloads.netgear.com/files/ReadyNAS/RAIDar_Win_4_3_8.exe
When I installed the OS from USB I had removed the disks to protect them!
The older version of RAIDar show everything happy
raid level x 10% used
all 4 disks are green with temperatures betweem 33° and 38° (91 to 100 °F)
Fan doing 20000 rpm
and main box temp at 33°c/91.4°F
Wonder what protocol RAIDar uses to talk to the device?
CGB55
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