NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
RND4000 cannot login to admin
Hello, this has me in a bad spot with this drive, need the files on the drive. I cannot login to Setup in RAIDar. I can see all drives, all green. It goes to the browser but will not login. Any ideas...
Hello Breaktime,
I guess it is best if you contact support and avail the per incident support so they will walk you through everything and escalate if needed.
Regards,
Tried with and with out Static IP using the range from the IP that shows up in RAIDar. I have tried it on two diffrent networks, and with just switch connecting the PC NetGear and out to the internet through a Modem. I have also tried it on two seperate modems connecting throught two different Internet Providers, Centry Link and ATT.
Let's try one more time. What we need know is:
What specific IP address is RAIDar reporting for the NAS?
What specific IP address are you using on the PC?
Note that 192.168.x.x addresses, 10.x.x.x addresses and 172.16.x.x - 172.31.x.x are private (not routable) addresses, so they are safe to post.
Usually this problem happens when someone forgets they had configured a static IP address on the NAS when they switch routers. There are a couple of fixes for that, but its best to confirm that is the problem first.
Okay, sorry for the confusion. The IP is 192.168.0.50, I am using 192.168.0.55. for the static IP.
Breaktime wrote:
Okay, sorry for the confusion. The IP is 192.168.0.50, I am using 192.168.0.55. for the static IP.
You connected the NAS directly to the PC's ethernet port? Did you also set the subnet mask to 255.255.255.0 and the gateway to 192.168.0.1?
If so, you should be able to at least ping the NAS.
Also, what is the address range of your new router?
Yes I did and I can ping it. I can see it in RAIDar. But still cannot access the device. I am open to any ideas.
Thanks!
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
