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Forum Discussion
mbehm
May 14, 2018Aspirant
RND4000 (ReadyNAS NV+ no longer visible from Network wirelessly after 5 years - frontend works fine
seemingly out of the blue both my windows7 and windows10 laptops can no longer access my readyNas VN+. I've tried rebooting laptops... NAS, and modem... turned off everything in the network and back...
- May 23, 2018
It would be a good time to make a backup.
StephenB
May 15, 2018Guru - Experienced User
Are you saying that you can log into the web ui ( https://nas-ip-address/admin ), but you can't access the windows shares?
If so, look at "turn windows features on or off" in the Windows 10 PC, and see if the SMB 1.0/CIFS client is installed. If it isn't, then reinstall it, reboot the PC, and try accessing the NAS shares again.
- mbehmMay 15, 2018Aspirant
Ok.. I checked the SMB and it was not active... I activated and restarted... same symptoms... forgot to mention that I can see other computers on the network... only the NAS is not visible
- StephenBMay 15, 2018Guru - Experienced User
There's Windows Discovery (seeing the NAS in the network list), and actual SMB access (reading/writing the files). They are very different things.
You can easily work around discovery problems, but you cannot work around access problems. So let's get access working first.
So concentrate on entering \\nas-ip-address into windows explorer, and making sure you can access the files.
- mbehmMay 17, 2018Aspirant
That didn't work on either my windows7 or windows10 machine... both saw 'Windows cannont access \\192.168.1.76
error code 0x80004005 and 'diagnose' found not errors... surprise surprise
- StephenBMay 17, 2018Guru - Experienced User
Try rebooting the PC, and then opening CMD (command prompt). Enter
net use * /delete
net use t: \\192.168.1.76\C /user:admin nas-admin-password
using the real admin password of course. Be careful on both spaces and the slash directions.
The first command terminates any open network sessions to the NAS (likely there won't be any). The second attempts to mount the NAS C volume as drive letter t.
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