NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
RND4000 (ReadyNAS NV+ no longer visible from Network wirelessly after 5 years - frontend works fine
seemingly out of the blue both my windows7 and windows10 laptops can no longer access my readyNas VN+. I've tried rebooting laptops... NAS, and modem... turned off everything in the network and back...
It would be a good time to make a backup.
Are you saying that you can log into the web ui ( https://nas-ip-address/admin ), but you can't access the windows shares?
If so, look at "turn windows features on or off" in the Windows 10 PC, and see if the SMB 1.0/CIFS client is installed. If it isn't, then reinstall it, reboot the PC, and try accessing the NAS shares again.
Ok.. I checked the SMB and it was not active... I activated and restarted... same symptoms... forgot to mention that I can see other computers on the network... only the NAS is not visible
There's Windows Discovery (seeing the NAS in the network list), and actual SMB access (reading/writing the files). They are very different things.
You can easily work around discovery problems, but you cannot work around access problems. So let's get access working first.
So concentrate on entering \\nas-ip-address into windows explorer, and making sure you can access the files.
That didn't work on either my windows7 or windows10 machine... both saw 'Windows cannont access \\192.168.1.76
error code 0x80004005 and 'diagnose' found not errors... surprise surprise
Try rebooting the PC, and then opening CMD (command prompt). Enter
net use * /delete
net use t: \\192.168.1.76\C /user:admin nas-admin-password
using the real admin password of course. Be careful on both spaces and the slash directions.
The first command terminates any open network sessions to the NAS (likely there won't be any). The second attempts to mount the NAS C volume as drive letter t.
On my windows10 machine i got this
C:\Users\Mikw Bwhm>net use t: \\192.168.1.76\C /user:admin <I used correct pw>
System error 384 has occurred.
You can't connect to the file share because it's not secure. This share requires the obsolete SMB1 protocol, which is unsafe and could expose your system to attack.
Your system requires SMB2 or higher. For more info on resolving this issue, see: https://go.microsoft.com/fwlink/?linkid=852747On windows7 machine
I got
System error 58 has occurred
The specified server cannot perform the requested operation
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
