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Forum Discussion
mbehm
May 14, 2018Aspirant
RND4000 (ReadyNAS NV+ no longer visible from Network wirelessly after 5 years - frontend works fine
seemingly out of the blue both my windows7 and windows10 laptops can no longer access my readyNas VN+. I've tried rebooting laptops... NAS, and modem... turned off everything in the network and back...
- May 23, 2018
It would be a good time to make a backup.
mbehm
May 17, 2018Aspirant
corrent. I enabled it and tried again... this time I get the following from the net use command
System error 53 has occurred.
The network path was not found.
I can ping 192.168.1.76 from both the windows 10 and 7 machines
StephenB
May 18, 2018Guru - Experienced User
Is there any internet security software running on the PCs? If there is, try disabling it and retesting.
Can you try downloading the logs from RAIDar, and take a look at disk_usage.log. look at the first entry (something like what's below)
Filesystem Size Used Avail Use% Mounted on
/dev/hdc1 2.0G 444M 1.6G 23% /
Do you have a similar amount of free space?
- mbehmMay 21, 2018Aspirant
What I see in the logs is
Mon May 21 11:22:46 CDT 2018 Volume is approaching capacity: 100% used 1.2M available - StephenBMay 21, 2018Guru - Experienced User
That's the data volume, not the OS partition. Download the log zip file (as requested earlier) and look in disk_usage.log for /dev/hdc1
- mbehmMay 21, 2018Aspirant
Shortly after pressing the 'Download All logs' button my RAIDar website is cleared and I can no longer start it... without cycling power on the NAS... so I can not make it through a log download it seems... I checked Firefox download folder and there are no files there.
- mbehmMay 21, 2018Aspirant
And it seems like now I can no longer power down the NAS via the power button... I have to unplug it to power down. Things are going from bad to worse... :smileyhappy:
- StephenBMay 22, 2018Guru - Experienced User
It sounds like the OS partition might have been nearly full, with the log download perhaps pushing it over the edge.
Have you any experience with linux shell commands?
- mbehmMay 22, 2018Aspirant
I think I've resolved the issue... I reloaded the OS and it's now working
- StephenBMay 23, 2018Guru - Experienced User
It would be a good time to make a backup.
- mbehmMay 23, 2018Aspirant
This is a backup of a backup... thanks for all the prompt replies...
- StephenBMay 23, 2018Guru - Experienced User
mbehm wrote:
This is a backup of a backup... thanks for all the prompt replies...
Good to know. This could be related to OS partition fullness, and if that's the case the problem will recur.
I suggest clearing the logs from the web ui, and then after that downloading fresh ones. Then look in disk_usage.log at the OS partition fullness as shown here: https://community.netgear.com/t5/Using-your-ReadyNAS/RND4000-ReadyNAS-NV-no-longer-visible-from-Network-wirelessly/m-p/1572728#M145776 If the OS partition still looks very full, then I'd recommend a factory reset, and reload the files from the source.
Also, your data volume is extremely full, so if you are continuing to write files to it, you should probably delete some of the content.
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