RND4000 (ReadyNAS NV+) V1 booting forever - semi-responsive

I do suggest getting a UPS when you get the system up and running again. 

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MarkinMacon wrote:

 

>>> My question is: what is the Tech Support userid and password?  I assume all responsibility for whatever I do because I am at the end of my options with a factory reset looking like the only other option.  Any help would be much appreciated.  Thank you.

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The username is root, the password is infr8ntdebug

Once in, the steps depend a bit on whether you are running XRAID or FlexRAID.

Begin with

# start_raid.sh

Then mount the OS partition.  If you are using XRAID, enter

# mount /dev/hdc1 /sysroot

if you are running flexraid, enter 

# mount /dev/md0 /sysroot

You will want to chroot, so you can run the full set of linux commands

# mount --bind /proc /sysroot/proc
# mount --bind /dev /sysroot/dev
# mount --bind /dev/pts /sysroot/dev/pts
# mount --bind /sys /sysroot/sys
# chroot /sysroot /bin/bash

Assuming the data volume is ok, you would then mount it with

# vgscan
# vgchange -a y
# mount /dev/c/c /c

Though perhaps it would be better to mount it read only:

# mount -o ro /dev/c/c /c

If you don't have a backup, then it would be wise to begin by making one (mounting a USB drive, or starting up samba).  You then have the option of doing a factory default, and restoring the files from backup.

I'm not sure about OS 4.1.x, but I think you can trigger OS reinstall or a factory default from ssh.  Make sure the OS partition isn't too full before you try the OS reinstall (normally it is about 25% full).

OS re-install:

# touch /.os_update

 then reboot.

Factory default:

# touch /.os_install

 then reboot.