Forum Discussion

Tutor

Jul 01, 2017

Solved

RNDP6350 won’t start

Every 3 months i do a backup-job and when finished, i shut down my Readynas and cut it from the powersupply. Today my Readynas didn’t start any longer. Absolute no reaction (no fan, no bootmenu, ...

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Sandshark
Jul 18, 2017
From your description, I would have guessed that it is the +5VSB (5 volt standby) power that's the issue. But you say all pins have the right voltages. Still, if you have a stanbdard ATX supply available, you may want to try connecting it externally and see if that fixes the issue.

+5VSB powers the LAN circuit (for WoL) and the turn-on circuit.

Mindl

Tutor

Jul 03, 2017

Hello Marty_M,

this was, what i did first; I'll contact the support with a very little hope. I bought the Readynas in 2010.

thanks to all

Marty_M

NETGEAR Employee Retired

Jul 03, 2017

Hello Mindl,

You can PM me the serial number of the NAS and I will try to check the warraty status.

Regards,
Marty_M
NETGEAR Community Team

Mindl
Tutor
Jul 10, 2017
I contacted Netgear Austria (Channel Manager), but until now there is no solution; I'm waiting for an answer.
- Mindl
  Tutor
  Jul 14, 2017
  Ultimate advice from Netgear-support was, to buy a new Readynas. Obviously it is a hardware failure and out of the warranty-period they will not repair my device, not even on my own costs.
  This is very disappointing andyou have to consider in case of buying a new netgear-device.
  
  Thanks to all for your efforts
  
  Mindl
  - mdgm-ntgr
    NETGEAR Employee Retired
    Jul 16, 2017
    There is advice on the community as to how to replace the PSU at your own risk. That sounds like the most likely component to be at fault.
    
    Unfortunately it is not practical for us to do out of warranty hardware repairs.