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Forum Discussion
Ausphotos
Apr 23, 2018Aspirant
RNDU6000 not able to work with Windows 10 says the share requires the SMB1 protocol
Message says I require the obsolete SMB1 protocol to work with the share, however the syetem requires SMB2 or higher. Frontview says I have the latest firmware running already . Is there anything I can do?
| Hostname: | nas-0E-E9-5E |
| Model: | ReadyNAS Ultra 6 [X-RAID2] |
| Serial: | 2EE731RM005B4 |
| Firmware: | RAIDiator 4.2.31 |
| Memory: | 1024 MB [DDR2] |
| IPv4 address: 1: | 10.0.0.15 |
| IPv4 address: 2: | Not Connected |
| Volume C: | Online, X-RAID2, 6 disks, 87% of 13 TB used |
4 Replies
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- Marc_VNETGEAR Employee Retired
Hi Ausphotos
You may want to enable SMB1 support on your Windows 10 under Add/Remove programs then Turn On/Off Windows features.Ultra 6 running on RAIDiator 4.2.31 will only support SMB1, You may want to upgrade to a newer model with OS 6 firmware or upgrade your Ultra 6 to OS 6 but this will require a factory default so back up of your data is needed before doing so. You may want to check this thread if you plan to upgrade the firmware.
Hope this helps!
Regards
- Marc_VNETGEAR Employee Retired
Hi Ausphotos
We’d greatly appreciate hearing your feedback letting us know if the information we provided has helped resolve your issue or if you need further assistance.
If your issue is now resolved, we encourage you to mark the appropriate reply as the “Accept as Solution” or post what resolved it and mark it as solution so others can be confident in benefiting from the solution.
The Netgear community looks forward to hearing from you and being a helpful resource in the future!
Regards,- AusphotosAspirant
Thanks Marc,
I have purchased a second set of drives for my 4 Bay NAS, so I can transfer data to it from the 6 bay when I get it connected. I think I will transfer the data and then attempt to upgrade to OS 6. If that fails, I guess I am looking at another 6 bay unit that is more recent. At this time I have not finished the format and resync on the 4 Bay unit so I cant say how it has worked or not yet :)
Mark
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