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Forum Discussion
BrakinDeep
Dec 06, 2011Aspirant
RNP BE corrupt? Jedi help needed - Case# 17321469
I recently upgraded to 4.2.19 on my RNP BE little over 2 month or so ago. No issues were noticed. Shortly after the upgrade, I pulled my external backup drive off. This was off for 1 month (wasn't sup...
BrakinDeep
Dec 06, 2011Aspirant
mdgm wrote: If you get a drive as an RMA replacement that isn't on the compatibility list then you should go and buy a drive from the compatibility list. I know it's not nice to have to go and buy another drive, but NetGear can't be expected to provide support when you encounter issues that may be due to a compatibility issue with the drive not on the compatibility list. Many don't want to use RMA disks in a primary storage system anyway as RMA disks are refurbished.
Your profile indicates you also have 2GB RAM installed. 3rd RAM upgrades are not supported. See http://www.readynas.com/?page_id=83
Using 3rd party memory and a drive not from the compatibility list are two reasons NetGear may deny support.
I would suggest you open a tech support case (http://www.readynas.com/support) and see what they have to say. Please edit the thread title (i.e. subject of first post in thread) to include your case number.
mdgm,
No memory upgrades were performed on the RNP, it is as stock as it comes. As for the drive, I was already looking to replace the drive but I would not expect a RNP to fail as such due to a possible drive compatibility. Hence why I am asking for assistance on the issue.
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