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Forum Discussion
RNP BE corrupt? Jedi help needed - Case# 17321469
I recently upgraded to 4.2.19 on my RNP BE little over 2 month or so ago. No issues were noticed. Shortly after the upgrade, I pulled my external backup drive off. This was off for 1 month (wasn't sup...
Well your profile says you have 2GB RAM, despite the fact Pro BE units came with 1GB RAM.
An incompatible drive can cause problems. A drive not on the list may/may not have been tested and if there are compatibility issues, support may not be aware of what issues there are with the drive. Whether or not compatibility issues with the drive caused this problem or are likely to have caused the problem, it is grounds that NetGear can use to deny support. The warning on the http://www.readynas.com/hard_disk_hcl page is quite clear:
I would suggest you follow Thomas-xh's advice and his offer to help. You can put the NAS in telnet/tech support mode using the boot menu.
An incompatible drive can cause problems. A drive not on the list may/may not have been tested and if there are compatibility issues, support may not be aware of what issues there are with the drive. Whether or not compatibility issues with the drive caused this problem or are likely to have caused the problem, it is grounds that NetGear can use to deny support. The warning on the http://www.readynas.com/hard_disk_hcl page is quite clear:
NetGear wrote:
WARNING: Be sure to use only drives recommended in the compatibility list, otherwise, NETGEAR Technical Support can and will deny support.
I would suggest you follow Thomas-xh's advice and his offer to help. You can put the NAS in telnet/tech support mode using the boot menu.
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