RNP BE corrupt? Jedi help needed - Case# 17321469

Here is the sequence of activities taken to prepare it for Thomas-xh to get into RNP. Each attempt below, the RNP was shutdown completely and started into Boot Menu.

Attempt 1:
Booting RNP into Tech Support mode - LACP cables connected via GS108T - Router not checked for lease - all drives in - screen shows;
DebugMode[50823]
0.0.0.0
Attempt 2:
Booting RNP into Tech Support mode - single cable via GS108T different port no in LACP - Router not checked for lease - all drives in - screen shows;
DebugMode[50823]
0.0.0.0
Attempt 3:
Booting RNP into Tech Support mode - single cable via direct connect to router - Router checked for lease (MAC recorded) - all drives in - screen shows;
DebugMode[50823]
0.0.0.0
Attempt 4:
Router rebooted
Booting RNP into Tech Support mode - single cable via direct connect to router - Router checked for lease (MAC recorded) - RMA drive pulled - screen shows;
DebugMode[50823]
0.0.0.0
Attempt 5:
Booting RNP into Tech Support mode - single cable via direct connect to router - Router checked for lease (MAC recorded) - All drives pulled - screen shows;
DebugMode[50823]
0.0.0.0
Attempt 6:
Booting RNP into Tech Support mode - single cable via GS108T (non-LACP) - Router checked for lease (MAC recorded) - All drives pulled - screen shows;
DebugMode[50823]
0.0.0.0

So I am not sure of next steps here. Waiting for Thomas-xh or NetGear support engineer at this point.