Forum Discussion

Aspirant

Aug 11, 2016

root demage

Hello My ReadyNas stop working. After power of he will not start. I check from BOOT menu "Factory default" and "OS reinstall" But after this operations all time I have this same...

Booting

genek500

Aspirant

Aug 11, 2016

This device is not new.

StephenB
Guru - Experienced User
Aug 11, 2016
genek500 wrote:

This device is not new.

Meaning you purchased it used?

Can you review this info, and confirm if this is a v1 or a v2 NAS? http://www.rnasguide.com/2012/01/09/how-to-tell-whether-i-have-a-duo-v1-or-duo-v2-or-nv-v1-or-nv-v2/

Also, do you need to extract the data, or are you ok with a factory reset (which destroys the data)?
- genek500
  Aspirant
  Aug 12, 2016
  I'm sure that is V2.
  I do not need the data from the HDD.
  - mdgm-ntgr
    NETGEAR Employee Retired
    Aug 12, 2016
    You could try a factory reset then.
    
    If it doesn't work try with just the one disk. If that doesn't work try with just the other disk.
    
    Let us know how you get on.