Forum Discussion

Aspirant

Aug 11, 2016

root demage

Hello My ReadyNas stop working. After power of he will not start. I check from BOOT menu "Factory default" and "OS reinstall" But after this operations all time I have this same...

Booting

genek500

Aspirant

Aug 11, 2016

This device is not new.

StephenB

Guru - Experienced User

Aug 11, 2016

genek500 wrote:

This device is not new.

Meaning you purchased it used?

Can you review this info, and confirm if this is a v1 or a v2 NAS? http://www.rnasguide.com/2012/01/09/how-to-tell-whether-i-have-a-duo-v1-or-duo-v2-or-nv-v1-or-nv-v2/

Also, do you need to extract the data, or are you ok with a factory reset (which destroys the data)?

genek500
Aspirant
Aug 12, 2016
I'm sure that is V2.
I do not need the data from the HDD.
- mdgm-ntgr
  NETGEAR Employee Retired
  Aug 12, 2016
  You could try a factory reset then.
  
  If it doesn't work try with just the one disk. If that doesn't work try with just the other disk.
  
  Let us know how you get on.
  - genek500
    Aspirant
    Aug 12, 2016
    This is informations about my ReadyNAS.
    First is OK.
    Web site dont work.