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Forum Discussion
S.M.A.R.T. disk errors since firmware update!
HELP! On November 5th I updated the firmware on my RND2000 (10/2010, see setup below) from v4.1.6 to v4.1.10. After the successful update my internal disk #2 suddenly starts turning out more and more...
I've had issues with an NV+ 4.1.10 and an x86 4.2.22 upgrade recently both involving increased "SMART errors" and disk failures.
3rd line support told me that 4.2.22 reports more SMART warnings than previous versions and that it's only telling you about stuff that was already happening with previous OS versions but simply wasnt reported. I assume the same may be true for the 4.1.10 upgrade on the NV+.
What kind of disks are they? All of my problems were with Seagates. I've now switched to using Western Digital REDs....
Interesting comment from StephenB re the power draw. I've seen "Spin Retry Count" errors and "Command Timeout" errors which I've never seen reported before (and which the drives simply didn't have bad numbers in their SMART data before) and I have read that both could be due to power supply and controller issues - though Netgear support seem to prefer to suggest that all SMART errors can only be down to bad disks.
My current pet theory is that these latest OS updates have changed how the disks get spun up and spinning up whole arrays of some kinds of disks causes too much power to be drawn and this is causing failures...
3rd line support told me that 4.2.22 reports more SMART warnings than previous versions and that it's only telling you about stuff that was already happening with previous OS versions but simply wasnt reported. I assume the same may be true for the 4.1.10 upgrade on the NV+.
What kind of disks are they? All of my problems were with Seagates. I've now switched to using Western Digital REDs....
Interesting comment from StephenB re the power draw. I've seen "Spin Retry Count" errors and "Command Timeout" errors which I've never seen reported before (and which the drives simply didn't have bad numbers in their SMART data before) and I have read that both could be due to power supply and controller issues - though Netgear support seem to prefer to suggest that all SMART errors can only be down to bad disks.
My current pet theory is that these latest OS updates have changed how the disks get spun up and spinning up whole arrays of some kinds of disks causes too much power to be drawn and this is causing failures...
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