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Forum Discussion
Seagate ST31500341AS 1.5TB
Any idea when this will be supported :-) Cliff
Finally got a reply from Seatgate, after chasing them up several times and ringing them.
There official response is
Hello Neil,
Seagate only supports these drives in a desktop environment. The nas box you have placed the drive in would have to be tested and supported by the company who made the box.
The firmware update addresses some cache clearing issues in a linux/Mac OS with this model of drive.
I would advise contacting support for your nas box, to establish if this drive can even work with their box. If it can't hopefully they will have suggestions on how to fix the issue you are seeing.
If they have not approved this drive with their box, it would be strongly recommended to go with a hard drive they have tested and confirmed will work.
Regards,
Bryce
Thats a f***ing disgrace. I am sending the drives back first thing Monday. Thats the last time I buy Seagate products.
Neil
There official response is
Hello Neil,
Seagate only supports these drives in a desktop environment. The nas box you have placed the drive in would have to be tested and supported by the company who made the box.
The firmware update addresses some cache clearing issues in a linux/Mac OS with this model of drive.
I would advise contacting support for your nas box, to establish if this drive can even work with their box. If it can't hopefully they will have suggestions on how to fix the issue you are seeing.
If they have not approved this drive with their box, it would be strongly recommended to go with a hard drive they have tested and confirmed will work.
Regards,
Bryce
Thats a f***ing disgrace. I am sending the drives back first thing Monday. Thats the last time I buy Seagate products.
Neil
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