NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
chelsel
Aug 12, 2008Aspirant
Seagate ST31500341AS 1.5TB
Any idea when this will be supported :-) Cliff
darwin1
Jan 16, 2009Aspirant
I just did a chat with Seagate, FYI:
Jared J.: At this time we currently don't have a firmwareware update for the drives we have a pending update that should be available next week
darwin: ok
darwin: as far as I've heard, there have been updates
darwin: but is the pending one actually supposed to fix the problems?
Jared J.: correct
darwin: so the SD1A and CC1J don't actually fix the problems these drives have?
Jared J.: no they fix the drive as well but we don't have that firmware to send out til next week
darwin: ok, that's odd, someone a few days ago sent me the link for those, but that doesn't help the other 2 drives
Jared J.: i understand but we don't have access to the firmware anymore because of the pending update
darwin: ok
darwin: thanks
Jared J.: have a good day
darwin: but it will be coming out next week?
Jared J.: thank you for contacting seagate
Jared J.: yes
darwin: ok, I'd rather not have to send the drives back :)
darwin: thank you
Jared J.: At this time we currently don't have a firmwareware update for the drives we have a pending update that should be available next week
darwin: ok
darwin: as far as I've heard, there have been updates
darwin: but is the pending one actually supposed to fix the problems?
Jared J.: correct
darwin: so the SD1A and CC1J don't actually fix the problems these drives have?
Jared J.: no they fix the drive as well but we don't have that firmware to send out til next week
darwin: ok, that's odd, someone a few days ago sent me the link for those, but that doesn't help the other 2 drives
Jared J.: i understand but we don't have access to the firmware anymore because of the pending update
darwin: ok
darwin: thanks
Jared J.: have a good day
darwin: but it will be coming out next week?
Jared J.: thank you for contacting seagate
Jared J.: yes
darwin: ok, I'd rather not have to send the drives back :)
darwin: thank you
Related Content
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!