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Forum Discussion
Shares become unavailable for recording a few minutes after the NAS is restarted
Good day! The problem is the following: at night the backups to the network storage were not executed correctly. In the morning, I found out that when I tried to write information to shares, I get a...
mihail_204 wrote:
The situation is repeated via the web interface.
When I try to change permissions for a share, I get a commit failed error.
I did not find any information about errors in the logs.
What firmware are you running?
Does the web ui say the volume is read-only? Or possibly a full root?
Where in the logs are you looking?
When I wrote the question, volumes were not in read-onle mode and no errors with this in logs.
Now, after reboot, I see that drive are in red and remove inactive drives errror message on volumes settings page.
mihail_204 wrote:
Now, after reboot, I see that drive are in red and remove inactive drives errror message on volumes settings page.Do you have a backup of your data?
Yes, but not of all.
How many disks are in the array? Are all of them showing up as red on the volume tab?
mihail_204 wrote:
Yes, but not of all.
One option is to contact paid Netgear support (my.netgear.com), and have them troubleshoot. You might need a data recovery contract, which is quite expensive. https://kb.netgear.com/69/ReadyNAS-Data-Recovery-Diagnostics-Scope-of-Service
It is possible to troubleshoot on your own if you know ssh (and/or purchase RAID recovery software that supports btrfs - for instance ReclaiMe). But that's not something we can help a lot with here, as the steps really depend on the details of what went wrong.
You can of course live with the data loss - do a factory default, set the NAS up again, and restore the data you have.
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