NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Significant performance issues with RN214 since firmware upgrade
Model: RN214
Firware: 6.9.3
OS: Used with both Windows and MAC OSX
Config: 4 disks (2 x 3TB + 2 x 4TB) RAIDed to give total of 7TB
Details: I am having significant performance issues with...
Have you looked at the ethernet stats in the log file zip (network_settings.log)?
Are you using link aggregation? If so, which mode?
strig wrote:
Config: 4 disks (2 x 3TB + 2 x 4TB) RAIDed to give total of 7TB
XRAID would give 10 TB. What RAID mode are you using?
Thanks for the response - the network settings file is attached. There does seem to be quite a lot of dropped RX packets on the Ethernet. It is using X-RAID although it set itself up with 2 RAID groups so 6.34TB maximum is configured
Russ
strig wrote:
It is using X-RAID although it set itself up with 2 RAID groups so 6.34TB maximum is configured
XRAID would have two RAID groups, but would still would give a 10 TB volume. One RAID group would be 4x3TB RAID-5 (9 TB), the second would be 2x1TB RAID-1.
So if you are only seeing 7 TB with XRAID, then something must have gone wrong with the expansion. Two FlexRAID RAID-1 volumes would give you a total of 7 TB.
strig wrote:
here does seem to be quite a lot of dropped RX packets on the Ethernet.
Yes. I suggest
- trying a different ethernet cable
- trying the other NIC port on the NAS
- trying another switch port on the switch or router.
I have tried those and unfortunately is makes no difference.
Russ
If you are seeing the ethernet errors on both RN214 nic ports on multiple switch ports with multiple cables, then it seems likely that the NIC hardware on the RN214 is failing. Note that the dropouts could have other causes, but the framing errors definitely point to hardware or cabling.
If you have another switch you could try, then maybe make one more test using a different switch.
Otherwise, I suggest starting the RMA process (warranty replacement) at my.netgear.com.
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
