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Forum Discussion
strig
Jul 17, 2018Tutor
Significant performance issues with RN214 since firmware upgrade
Model: RN214
Firware: 6.9.3
OS: Used with both Windows and MAC OSX
Config: 4 disks (2 x 3TB + 2 x 4TB) RAIDed to give total of 7TB
Details: I am having significant performance issues with...
strig
Jul 17, 2018Tutor
Thanks for the response - the network settings file is attached. There does seem to be quite a lot of dropped RX packets on the Ethernet. It is using X-RAID although it set itself up with 2 RAID groups so 6.34TB maximum is configured
Russ
StephenB
Jul 18, 2018Guru - Experienced User
strig wrote:
It is using X-RAID although it set itself up with 2 RAID groups so 6.34TB maximum is configured
XRAID would have two RAID groups, but would still would give a 10 TB volume. One RAID group would be 4x3TB RAID-5 (9 TB), the second would be 2x1TB RAID-1.
So if you are only seeing 7 TB with XRAID, then something must have gone wrong with the expansion. Two FlexRAID RAID-1 volumes would give you a total of 7 TB.
strig wrote:
here does seem to be quite a lot of dropped RX packets on the Ethernet.
Yes. I suggest
- trying a different ethernet cable
- trying the other NIC port on the NAS
- trying another switch port on the switch or router.
- strigJul 19, 2018Tutor
I have tried those and unfortunately is makes no difference.
Russ
- StephenBJul 19, 2018Guru - Experienced User
If you are seeing the ethernet errors on both RN214 nic ports on multiple switch ports with multiple cables, then it seems likely that the NIC hardware on the RN214 is failing. Note that the dropouts could have other causes, but the framing errors definitely point to hardware or cabling.
If you have another switch you could try, then maybe make one more test using a different switch.
Otherwise, I suggest starting the RMA process (warranty replacement) at my.netgear.com.
- strigJul 22, 2018Tutor
Well after trying all sorts of combinations, I have figured out that the transfer speed is actually fine if my MAC or Windows laptops are connected using Ethernet - it is only when using wireless that the speed drops to less than 1MB/s. The odd thing is that the speed to/from the Internet is fine - I have a 200MB connection and download speeds from the Internet are fast so I am trying to figure out why the transfer speeds to/from the READYNAS would be throttled by the fact that it is a wi-fi connection.
All very strange :-)
Russ
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