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Forum Discussion
Slow share performance on my RN 104 since upgrading to 6.4.0
I upgraded to 6.4.0 two days ago, obviously now wishing I'd checked the forums first as my ReadyNAS was running fine on 6.2.5, but didn't think they'd send out such a poor release. Anyhow, I've s...
You're all complaining about the performance of 6.4.0. Well, 6.4.1 is even worse! Opening a small Excell file takes me about 12 minutes. I'm afraid to save the file to the NAS. It's better to save files locally, put them in the cloud using something like dropbox and putting them back on my NAS when Netgear has come up with working firmware or I have bought another, for instance one made by Synology.
I contacted support after 6 days of trouble. It took about an hour and in the end there wasn't any improvement. It could be, so they suggested, that the new firmware had some trouble resyncing and loading, it just needed a lot of time and I should give it some more time.
Then I just got this brilliant idea. Why not try to reinstall firmware 6.4.1 again, manually, over the installed 6.4.1. So I did and left it overnight. This morning my ReadyNAS performed like there was never any issue!
So to others having trouble: download the firmware found in Support / Downloads and just reinstall it manually. It might help you as it did for me.
Hello RobTwo,
Thank you for sharing.
We appreciate your contribution to the community. Engineering is already aware of the slow performance problem with the 6.4.1 version and they are already working on it.
Regards,
I was experiencing the slow performance on a client 312, but when I disabled the built-in Anti-Virus scanning, the issue went away. All of the attached machines already have managed anti-virus on them, so I am comfortable turning it off.
So I wrote on December 9 that it was working again. But after a week or so trouble came back. Since then I have been waiting for better firmware and using my NAS thru the web interface. Unfortunately that meant donloading files, storing them locally and uploading them again. I was (am) very disappointed in Netgear's products.
Today, out of the bue, I could use my ReadyNAS again like before. That means: like a local disk, The day before yesterday I couldn't use it because of its slow performance. I don't know why a month of waiting has solved the problem and I don't know if it will continue to work like it does now.
I just had to share this experience.
Hi RobTWo,
If your system is running 6.4.1, I suggest that you disable the AV feature and see if the file access will become more stable and faster.
Kind regards,
BrianL
NETGEAR Community Team
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