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Forum Discussion
Slow to open folders
Hi I have an issue that has started recently after updating the NAS firmware to 6.9.4 and re-inviting the ReadyCLOUD users.
When the users in the office try to open certain shared folders it may ta...
Maybe there is a fix coming in the firmware, but you really didn't do your homework well in choosing a NAS. The 102 is not really suited for multiple users connecting on a regular basis, especially remotely. Besides having the least powerful processor of the bunch, it has half the RAM (and it's not upgradable). It's really intended for home use.
A 212 would be minimal, I'd think, and something more powerful like the 422 (or even a 424 for expansion capability) would be best. At the time you bought the 102, the 202, 312, and 314 were probably your other choices.
Are users also using ReadyCloud in the office? If so, try directly accessing the NAS with SMB and see if that helps. It's possible that ReadyCloud is routing the info through the ReadyCloud internet servers (which would certainly degrade performance).
Sandshark wrote:
something more powerful like the 422 (or even a 424 for expansion capability) would be best.
I agree that your NAS is almost certainly underpowered. I suggest considering upgrading it - perhaps using the existing RN102 as a backup. In the meantime, if the Antivirus service is enabled on the NAS, you should turn it off.
Another approach is to deploy a VPN router (or perhaps ZeroTier), and drop ReadyCloud.
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