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Forum Discussion
[Solved] ReadyNAS Ultra 4 (RNDU4000) stuck on booting... #24
Hello! I have traid to find answers on this forum and google, but I could not find anything that work. Hoping for help here :-) My ReadyNAS Ultra 4 was powered off 1 month due to moving to a new...
vandermerwe wrote: As the unit is still under warranty and there is a hardware issue, you should receive assistance from them.
File a support ticket. You may still get assistance here which could be quicker, but support should help you.
You'll need to file the ticket online at mynetgear.com.
They don't necessarily need to have the unit, most things can be fixed remotely.
Thanks! I did get a reply now. The ticket-number is in the heading now :) Great response from this forum! Hoping that this issue will be solved without sending the unit back :)
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