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Forum Discussion
Something is preventing the ReadyNAS from connecting to the ReadyCLOUD server
Previously was able to access my NAS via ReadyCLOUD, but now it says its not connected and when I try to connect it keeps giving me the error "Something is preventing the ReadyNAS from connecting to ...
coachbear12 wrote:
Previously was able to access my NAS via ReadyCLOUD, but now it says its not connected and when I try to connect it keeps giving me the error "Something is preventing the ReadyNAS from connecting to the ReadyCLOUD server".
Are you seeing the two green checkmarks on the cloud page of the ReadyNAS web ui?
What firmware are you running?
On the cloud page I can only see one green tick saying Internet Available.
Firmware is 6.10.4 Hotfix 1
coachbear12 wrote:
On the cloud page I can only see one green tick saying Internet Available.
Firmware is 6.10.4 Hotfix 1
Is the ReadyCloud app turned on?
Assuming it is, I'd start by rebooting the NAS and see if the ReadyCloud check returns. If it doesn't I'd try toggling the ReadyCloud service on and off.
No the ReadyCLOUD sevice is not turned on, when I try and turn it on thats when I get the message: "Something is preventing the ReadyNAS from connecting to the ReadyCLOUD server"
That is the problem. I have restarted multiple times and nothing changes.
coachbear12 wrote:
No the ReadyCLOUD sevice is not turned on, when I try and turn it on thats when I get the message: "Something is preventing the ReadyNAS from connecting to the ReadyCLOUD server"
Has anything changed with your router setup?
One thing you could try is rebooting the router.
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