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TMcL's avatar
TMcL
Tutor
Dec 08, 2018
Solved

Sonos cant connect to readynas Pro 4

Getting Nas won’t allow Sonos to connect error.
Sonos tried for an hour to help but gave up.
I have messed around with shares and permissions beyond my comfort zone.
Will the Pro4 using xraid and radiator support the Sonos? OR shoyld I buy new NAS in which case - which one? (Need 20 TB; 10-12 users; prefer 4 bay minimum for raid backup).
FYI I’ve used my ReadyNas Pro 4 - xraid 2 - raidiator 4.2.31 for years with my squeeze duet, radios etc.
My duet truly died - i went way beyond my comfort zone testing internal power stuff on it. It’s dead. Hence the new Sonos connect.
Thank you all in advance!
TMcL

9 Replies

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  • StephenB's avatar
    StephenB
    Guru - Experienced User

    As far as I can tell, Sonos uses SMB 1.0 to connect to NAS.   That should be working, since the Pro-4 supports SMB 1.0 (in fact it's the only SMB 1.0 protocol it uses).

     

    Based on a quick read of the Sonos forum you need to 

    (a) Set the Pro-4 share to default access of read/write

    (b) set the Pro-4 share to allow guest access

     

    Then mount the share on the Sonos using \\nas-ip-address\sharename (using the real IP address of the NAS).

     

    Is that what you did?

    • TMcL's avatar
      TMcL
      Tutor
      Close.
      Pro4 is default read write.
      Share is read write with guest access.
      The share is already created because I’ve used it for years and years with my squeezebox duet.
      I do not know if the share is public or not. I can’t figure out how to tell. It definitely has guest access enabled.

      I created a new PUBLIC share “media13”
      Have guest access enabled.
      I cut and pasted the path
      \\Nas-A2-...\media13
      And put one song in it and pointed to it but still receive same error. [Readynasname] won’t allow Sonos to connect.
      Makes me think it is a readynas security issue.


      • StephenB's avatar
        StephenB
        Guru - Experienced User

        Try using the IP address instead of the host name.

         

        Also, if the Sonos allows you to enter account credentials for the share, try using "admin" and the NAS admin password.

         

        Another step you can try - if you click on the "advance options" tab, you'll see a checkbox with this text:

        Set ownership and permission for existing files and folders in this share to the above settings. This option is useful in cases where you are changing security levels and need to workaround file access problems.

         

        Try checking that box, and clicking "apply" on the bottom right.  The check box will immediately clear, and the file permissions will be reset in the background.  That should happen near-instantly on your new test share.

         

        BTW, your Sonos also supports UPnP/DLNA.  So you could also try enabling ReadyDLNA on the NAS.  That would be done on the system->services->streaming services page of the NAS web ui.

  • I have a Sonos Connect - brand new out of box last week. All firmware updated. 

    Attached to my Amp.

     

    Ideally the sonos connects to my ReadyNAS on my network and I use an app on my iphone or ipad and never have to use my laptop to play music. But when using my iThing to connect the sonos to my ReadyNas music directory, I received "The computer "Nas-A9-C2-86" will not allow the Sonos to connect."

    And because the iphone screen is small and my eyes are old and my fingers fat... I decided to use my laptop to connect the Sonos to the music directory. So I downloaded the sonos software to my laptop (HP Windows 7) and receive the exact same error. 

    (as well as teh error "The computer "192.168.1.66" will not allow the Sonos to connect." when I try to use the IP of the sonos on my network.)

    I have an ATT Modem Router ARRIS BGW210-700

     

    What other info might help?

    Thanks, T

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