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SSH fails, only responds to ping - OS 6.2.4 Pro Pioneer
So I went the non supported route of installing OS 6.2.4 on my old ReadyNAS Pro Pioneer edition. I followed all the guides, and its been running pretty well.. but...
Every couple weeks the NAS will just lock up and become completely unresponsive. The only thing it responds to are pings.
Doesn't show up in RAIDar, no ssh, no web gui, mounts disconnect.
The only way for me to get it back online is to do a hard power off holding the power button, and powering it back up.
I use it only really for NFS mounts. The only customization I made was installing CrashPlan on it (which can be a bit intensive at times). I run bi-monthly scrubs.
I also don't get any alerts, or see anything in the logs around the time of lockup (but I haven't look too in depth, just a casual browsing of /var/log/.
Soo, I know its not supported, but is there anyway to debug what is going on with the unit? What causes it to respond to pings but to fail everything else? It was 100% stable on 4.2.* It passes a couple memory test passes, and the only hardware upgrade I made was upgrading all the disks. They all show healthy through the admin though.
Every couple weeks the NAS will just lock up and become completely unresponsive. The only thing it responds to are pings.
Doesn't show up in RAIDar, no ssh, no web gui, mounts disconnect.
The only way for me to get it back online is to do a hard power off holding the power button, and powering it back up.
I use it only really for NFS mounts. The only customization I made was installing CrashPlan on it (which can be a bit intensive at times). I run bi-monthly scrubs.
I also don't get any alerts, or see anything in the logs around the time of lockup (but I haven't look too in depth, just a casual browsing of /var/log/.
Soo, I know its not supported, but is there anyway to debug what is going on with the unit? What causes it to respond to pings but to fail everything else? It was 100% stable on 4.2.* It passes a couple memory test passes, and the only hardware upgrade I made was upgrading all the disks. They all show healthy through the admin though.
8 Replies
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- Can you send me your logs (see the Sending Logs link in my sig)?
What OS are the NFS client(s) running? What are the NFS shares used for? Depending on the use case there are different settings for the shares that would be recommended.
What's the NFS thread count set to? mdgm wrote: Can you send me your logs (see the Sending Logs link in my sig)?
What OS are the NFS client(s) running? What are the NFS shares used for? Depending on the use case there are different settings for the shares that would be recommended.
What's the NFS thread count set to?
PM'd you my logs.
NFS shares are for 2 clients with very light usage. It's basically just used as a media server, but two machines backup to it nightly as well. There are a lot of files on it (~million)
NFS threads set to 8, using nfsv4 (v3 was not working with my clients).
Both clients are Ubuntu 14.04 and 15.04- Thanks for the logs.
Is bitrot protection enabled or disabled on the shares (don't change the setting now, just let me know what it is)? mdgm wrote: Thanks for the logs.
Is bitrot protection enabled or disabled on the shares (don't change the setting now, just let me know what it is)?
No, nothing special on the shares. No bit rot, compression, or snapshots. Just those bi-monthly scrubs. Using x-raid raid 6 btw, with 6x8tb seagates if that matters.- Your NAS is configured well for your use case, I think. Though I would perhaps set a lower NFS thread count.
mdgm wrote: Your NAS is configured well for your use case, I think. Though I would perhaps set a lower NFS thread count.
Are temperatures saved to a log across a hard reboot? That's the only thing that I can think of that *may* be an issue? Temps aren't that high, but it is ~90 degrees lately. Pretty sure the logs in the admin get reset though. Also, I wouldn't expect it to respond to pings if it hard locked up?- zackiv31 please try 6.3.5-RC1: http://www.readynas.com/forum/viewtopic.php?f=154&t=81592
- Thanks, upgrading now. Will follow up if the issue reappears.
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