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RoBa's avatar
RoBa
Star
Nov 06, 2018

SSL_ERROR_NO_CYPHER_OVERLAP (Firefox) OR ERR_SSL_VERSION_OR_CIPHER_MISMATCH (Chrome)

Hello. For some days (I would say after updating Firefox and Chorme to the latest version) I can not access the web version of the nas interface, updated to the latest firmware available on 5.3.13 .. How can I solve the problem? Thanks in advance.

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  • I'm having the same problem, I cannot access my readynas as all via any browser. I get the same error message as the original poster.

     

    I have managed to get onto my NAS by setting up DNS on my home router and pointing the DNS address at the NAS and then it allows me to connect but I cannot connect via the static IP address of the NAS. I have upgraded to 6.9.4 hotfix 1 and this issue still remains.

     

    I've had this NAS since 2013 and this has never been an issue before now. If users do not have the ability to create DNS entries on their own LAN then their NAS is inaccessible and therefore quite useless.

     

  • I'm having exactly the same problem on Firefox and Chrome.

     

    On Chrome, the full message is:

     

    This site can’t provide a secure connection

    192.168.1.236 uses an unsupported protocol.

    ERR_SSL_VERSION_OR_CIPHER_MISMATCH

     

    Enviroment:

    Firmware 6.9.4

    Windows 10

    Firefox v63

    Chrome v71

     

    • JohnCM_S's avatar
      JohnCM_S
      NETGEAR Employee Retired

      RoBa

       

      The Duo V2 is already a legacy NAS so this has something to do with an outdated https implementation and certificate. There are no more further updates for this NAS so it is not fixable. The only suggestion that we can provide is to try a different web browser.

       

      Caesium

       

      You should not have experience the issue since you already are on the latest firmware. The problem that you are describing with IP vs DNS, working with DNS but not IP, means that either the SSL cert needs to be regenerated from the HTTPS tab or there is another issue You may also enable Secure Diagnostic Mode so we can check this issue further. You may PM me the 5-digit number after enabling it.

       

      Roel1

       

      Same as what I have told Caesium, you should not experience this error with the latest firmware 6.9.4 hotfix 1. Please enable also SDM on your NAS then PM me the 5-digit number so we can further check this.

       

      Regards,

      • RoBa's avatar
        RoBa
        Star

        Hello everyone.

         

        Today I found a browser named Lunascape6 and finally I managed to get the web access of the old Nas Duo V2. I hope it can help.

  • Dissapointment that we're basically locked out from managing the ReadyNAS Pro2 and support simply says too bad.  This means, yes I'll buy another NAS asap, and no it won't be netgear.

     

    • StephenB's avatar
      StephenB
      Guru - Experienced User

      chakd wrote:

      Dissapointment that we're basically locked out from managing the ReadyNAS Pro2 and support simply says too bad.  This means, yes I'll buy another NAS asap, and no it won't be netgear.

       


      FWIW, I'm not seeing this problem with my own NAS (either the Pro-6 or the older NV+/Duo v1s).  Both Chrome and Firefox connect to Frontview with no problem.  Both browsers say they are up to date, and https is enabled in Frontview.

       

      Netgear replaced the ReadyNAS Pro with OS-6 NAS over 5 years ago (early 2013), so it's not too surprising that they've discontinued firmware updates.  One option you have with the Pro2 is that you can convert it to run OS-6.