NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
ivor999
Jun 21, 2014Aspirant
status: inactive - array degraded - disk sync failure
Hello forum: Looking for help /advice on how to or (whether I can ) preserve my data using the NAS I have a Ready NAS Duo v2 with 2 3TB Seagate hard drives in it. Configured as X-RAID I believe. ...
ivor999
Jun 29, 2014Aspirant
Thanks for the help.
Situation now resolved and am posting what worked for me in case useful for anyone else.
The key was to schedule the volume scan check or something similar on restart.
Cant find where I saw it but might have been on the restart interface itself
Anyway after scheduling this check when I booted up the system to start backing data off it I found that fsck/efsck had run and fixed a load of errors on the problem drive
and this had allowed the sync to complete successfully!
So instead of a degraded array with one drive as status: spare
I now had a redundant array with 2 drives showing status: OK !!!!
Great!!!
Am running a backup of key information from the drive anyway as I am sure the problem drive is going to fail on me.
The sooner the better as once it fails completely I can get it replaced by Seagate.
Theoretically I should be entitled to get it replaced now but would have to demonstrate with Seagate tools or similar that the drive was beyond recovery. Simplest to wait until it dies so there is no argument.
So to summarize:
One of 2 drives in my array failed and the remaining drive started to show errors
Adding a new good drive to replace the completely failed drive did not obtain a successful sync and redundant array
the solution for me was to restart systems and schedule a volume scan on restart when requesting restart
this reported fixing loads of errors on the failing drive
and the good drive was able to complete sync with failing drive with its errors fixed
Thanks again for the help.
Hope this is useful to someone else
Regards
Ivor
Situation now resolved and am posting what worked for me in case useful for anyone else.
The key was to schedule the volume scan check or something similar on restart.
Cant find where I saw it but might have been on the restart interface itself
Anyway after scheduling this check when I booted up the system to start backing data off it I found that fsck/efsck had run and fixed a load of errors on the problem drive
and this had allowed the sync to complete successfully!
So instead of a degraded array with one drive as status: spare
I now had a redundant array with 2 drives showing status: OK !!!!
Great!!!
Am running a backup of key information from the drive anyway as I am sure the problem drive is going to fail on me.
The sooner the better as once it fails completely I can get it replaced by Seagate.
Theoretically I should be entitled to get it replaced now but would have to demonstrate with Seagate tools or similar that the drive was beyond recovery. Simplest to wait until it dies so there is no argument.
So to summarize:
One of 2 drives in my array failed and the remaining drive started to show errors
Adding a new good drive to replace the completely failed drive did not obtain a successful sync and redundant array
the solution for me was to restart systems and schedule a volume scan on restart when requesting restart
this reported fixing loads of errors on the failing drive
and the good drive was able to complete sync with failing drive with its errors fixed
Thanks again for the help.
Hope this is useful to someone else
Regards
Ivor
Related Content
NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!