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pleasantone's avatar
pleasantone
Aspirant
Dec 15, 2015

Stuck at "Checking root FS..."

 Pro Pioneer, extra RAM, quad core CPU, been running 6.4.1, and the device was recently factory defaulted (after installing 6.4.1rc2) and data reloaded into it.

 

The past two weeks, sometime between Saturday noon and Sunday morning, the NAS box has frozen.  I suspect it's not the btrfs snapshot bug but another bug, possibly involving scrubbing or quota management under btrfs.  I was -not- able to get into the box to confirm, and right now, I'm more focused on recovery.

 

I was not able to ping the box.

I attempted shutdown from the front panel, no luck.

I did an ACPI shutdown force by holding the power butting for 10 seconds and powered the box down.

I then powered it up.

 

It is stuck at "Checking root FS" and has been there for hours.

I am unable to ping the box, and it does not show up on RAIDar (obviously).

 

I've also tried booting with "Skip volume check" but I think that applies to the data volume, not root fs.

 

I attempted an OS re-install via the boot menu (there is data I'd like to recover from the drive).

OS-reinstall is also stuck in "Checking root FS"

 

I would strongly prefer to not factory default it, if possible.

 

Thoughts?

4 Replies

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  • Following up, when the system boots, it actually starts to respond to pings for a total of 6 seconds, unfortunately sshd doesn't come up in that window, so there is no way in before it stops responding to pings again.

     

    I was assuming fsck was choking on checking the root FS, but since it responded to pings, root must be working well enough to bring up networking, and we're either getting a kernel hang or a kernel panic sometime after that.

     

      • BrianL2's avatar
        BrianL2
        NETGEAR Employee Retired

        Hi jetheroheller,

         

        Which system and Firmware are you using? Have you receive an email notification from NETGEAR about the health or status of the drives in your system?

         

        Looking forward hearing back from you.

         

         

        Kind regards,

         

        BrianL
        NETGEAR Community Team

         

         

         

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