NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
CraftWorks
Mar 24, 2018Aspirant
Stuck in "Connecting to the ReadyNAS Admin Page" after upgrade to 6.9.3
Never had any issues with this NAS (bought in December, 2013). Today I upgraded from 6.8.1 to 6.9.3 (through 6.9.0). Since that, it keeps looping in "Connecting to the ReadyNAS Admin Page". I still c...
- Mar 26, 2018
Well it was the issue that connecting it to the internet and rebooting it and waiting at least 10 minutes would have resolved.
Glad that it's now fixed.
CraftWorks
Mar 24, 2018Aspirant
First of all, thanks for your fast reply.
Now... _Yes_, I've cleared my browser's cache. I've tried this with Firefox, IE, Chrome... to no avail... I've even tried this from another computer on the same network. I've rebooted my NAS several times... same result. I've rebooted my host computer (just in case) - same result. Please, don't let me be misunderstood: all this "circus" began after upgrading to 6.9.3. _Nothing_ else chaged. My NAS is on my private network segment, therefore it's not accessible from "outside" world - therefore, I can't blame an external agent. I only use it to store my files on a local NAS - nothing else exotic. The upgrade process went smoothly (as it always did), without any "hitch". My _real_ and _true_ problem is that I can't do any "administrative" action anymore, including reverting to a previous version af the FW.
Best regards,
CraftWorks
mdgm-ntgr
Mar 25, 2018NETGEAR Employee Retired
Sounds like you’ve probably run into the same issue as some others. One solution is to connect the NAS to the internet with correct DNS settings, reboot the NAS and wait about 10 minutes or so then try accessing the web admin page again.
- CraftWorksMar 25, 2018Aspirant
Even if I wanted to do so I can't do it because I can't alter NIC configuration (for doing this I shoud have access to the bloody admin page, which I don't...).
In my first post I asked a question, and, with all due respect, I must ask it again: Is there a way to install FW by _not_ using the web interface? Maybe I should add that, unfortunately for me (in these circumstances), I didn't activate the SSH access to my NAS.
On the other hand - I've been taken a closer look to the "Release Notes" for FW v6.9.3. In the section "New Features & Enhancements" the second item is "Add Session Timeout to Admin Page". Hmmm... it smells fishy... Does it ring a bell?
Also, you recommended "to connect the NAS to the internet with correct DNS settings, reboot the NAS and wait about 10 minutes or so then try accessing the web admin page again." Tell me, please (for my own technical knowledge): why might this be a solution?
Best regards,
CraftWorks- StephenBMar 25, 2018Guru - Experienced User
CraftWorks wrote:
Even if I wanted to do so I can't do it because I can't alter NIC configuration (for doing this I shoud have access to the bloody admin page, which I don't...).
An OS reinstall from the boot menu will reset the IP configuration to use DHCP and also reset the admin password to password.
CraftWorks wrote:
Tell me, please (for my own technical knowledge): why might this be a solution?
There often are hotfixes that are pushed from Netgear (and perhaps also apt-get updates for installed apps). A working internet configuration is required to get those (and the 10 minute delay gives some time for them to be applied).
CraftWorks wrote:
In my first post I asked a question, and, with all due respect, I must ask it again: Is there a way to install FW by _not_ using the web interface? Maybe I should add that, unfortunately for me (in these circumstances), I didn't activate the SSH access to my NAS.
Not without linux shell access (ssh).
CraftWorks wrote:
In the section "New Features & Enhancements" the second item is "Add Session Timeout to Admin Page".
That just auto-logs out of the web admin ui if there is no activity.
- CraftWorksMar 25, 2018Aspirant
Hello again,
I'm at a critical point. I"ve taken out the four disks of my NAS and I've booted it again; as expected, it booted in "Safe Mode" (it seems that version 6.9.3 _does have_ a good feature after all...). And...surprise: I can load my Admin Page!!! First thing I did was to activate the SSH access (ouch... just in case).
Now... the question of a million bucks: if I revert to an older FW, say 6.9.0 (it seems that the system would let me do that), what will happen when I put my disks back? You might say that I'm over-cautious, but I wouldn't like to screw-up my data (files). Will the system (NAS) recognise them as valid, actual disks or the older FW will screw them? Say what you will, but I don't want to lose my projects at this point...
Again, thanks and best regards.
CraftWorks
Related Content
NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!