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Random "Connecting to the ReadyNas Admin Page" Screens #26273218
Looking for ideas or help on how to solve this issue.
When I am connected to my ReadyNas 516 via a web interface, I get random screens that pop up saying "Connecting to the ReadyNas Admin Page" with a progress bar.
If I wait for the 10 minutes for the progress bar to finish, nothing happens.
If I refresh the web page, the normal admin page will return.
This happens when viewing from a PC, MAC, or an IPAD, computer at random intervals.
Otherwise the NAS appears to work fine.
Should I be worried that the unit is about to fail?
Yes I figured that out. After paying for one year of support, the support agent suggested I turn off anti virus and then load firmware 6.4.1.
Guess what, the latest firmware has a major bug. The virus software causes file access to be extreamly slow.
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Which services and apps are you running?
Which firmware are you running?
Can you send me your logs (see the Sending Logs link in my sig)?
Answers to your questions below:
Which services and apps are you running?
Services:
SMB, AFB, NFS, iTuines, ReadyDLNA, Upnp, HTTP, Https, Antivirus
Apps:
Anti virus Plus
Which firmware are you running?
6.4.0
Tried 6.4.1 but had major connection problems so I went back to 6.4.0.
Can you send me your logs (see the Sending Logs link in my sig)?
Log's sent via e-mail
I didn't get your logs.
There is a known issue with the anti-virus service and 6.4.1. You may wish to try disabling that service and going back to 6.4.1 and seeing if that makes any difference.
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