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Stuck in "Connecting to the ReadyNAS Admin Page" after upgrade to 6.9.3
Never had any issues with this NAS (bought in December, 2013). Today I upgraded from 6.8.1 to 6.9.3 (through 6.9.0). Since that, it keeps looping in "Connecting to the ReadyNAS Admin Page". I still can access the volumes (and their content) through SMB, RAIDar sees it and it returns its status as "healthy", but I'm pissed off to not be able to get to the Admin page. That prevents me to do any administrative action - including to revert to a previous FW. It seems to be an internal Apache web server (looking into the logs), although I wouldn't swear by that... Any ideas - and especially any solutions? Is there a way to install FW by _not_ using the web interface?
Thanks in advance.
Well it was the issue that connecting it to the internet and rebooting it and waiting at least 10 minutes would have resolved.
Glad that it's now fixed.
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Did you try clearing your browser cache?
First of all, thanks for your fast reply.
Now... _Yes_, I've cleared my browser's cache. I've tried this with Firefox, IE, Chrome... to no avail... I've even tried this from another computer on the same network. I've rebooted my NAS several times... same result. I've rebooted my host computer (just in case) - same result. Please, don't let me be misunderstood: all this "circus" began after upgrading to 6.9.3. _Nothing_ else chaged. My NAS is on my private network segment, therefore it's not accessible from "outside" world - therefore, I can't blame an external agent. I only use it to store my files on a local NAS - nothing else exotic. The upgrade process went smoothly (as it always did), without any "hitch". My _real_ and _true_ problem is that I can't do any "administrative" action anymore, including reverting to a previous version af the FW.
Best regards,
CraftWorks
- Sounds like you’ve probably run into the same issue as some others. One solution is to connect the NAS to the internet with correct DNS settings, reboot the NAS and wait about 10 minutes or so then try accessing the web admin page again.
Hello,
I am experiencing the same issue. Was already on 6.9.3 (working correctly) and uploaded the Egnyte Storage Sync 11.1.4 for NETGEAR ReadyNAS. The issue started occurring after uploading the app.
Tried multiple browsers and flushing cache. Tried removing drives and accessing without drives in (able to access that way), but settings do not save. SSH is not enabled.
This is a ReadyNAS 314
Any help would be greatly appreciated.
Well then the problem you're seeing is different to Craftworks.
Trying to upload the wrong firmware image whilst not recommended shouldn't brick the unit.
With the disks installed, boot then unit and then download the logs using RAIDar and send those in (see the Sending Logs link in my sig).
Thank You for taking a look mdgm. Logs have been sent.
I've had the same issue since installing 6.9.3. My RN10400 has never been connected to the net. It's just used as a standalone backup containing two HDD's.
I have tried 3 different browsers (cleared caches) but the same window showing 'connecting to readynas admin page' is repetitive.
I do see the Admin page for approximately 2 seconds, but then whichever browser I'm using (Firefox/IE/Chrome) will just revert back to the 'connecting to readynas admin page' again. The scrolling blue bar will travel about a third of the way accross it's rectangular box, then quickly shoot to the end of it as if it's completed something, at this point the front display on the NAS shows it's booting info, then goes off. And the sequence starts again.
Also RAIDar windows eventually shows.. 'Status: Management Service Is Offline'
I'm guessing this is some sort of firmware boot loop bug as previous FW's have been fine?
Any advice please? I do hope it will be fixed soon as it's annoying.
Thanks guys
Hi..
I've just never set it up to connect to my wireless network via the computer..
I am able to access all the files and transfer data etc via RAIDars Browse button, but obviously I can't setup folders or check/change configs etc on the NAS.
CraftWorks wrote:
Never had any issues with this NAS (bought in December, 2013). Today I upgraded from 6.8.1 to 6.9.3 (through 6.9.0). Since that, it keeps looping in "Connecting to the ReadyNAS Admin Page". I still can access the volumes (and their content) through SMB, RAIDar sees it and it returns its status as "healthy", but I'm pissed off to not be able to get to the Admin page. That prevents me to do any administrative action - including to revert to a previous FW. It seems to be an internal Apache web server (looking into the logs), although I wouldn't swear by that... Any ideas - and especially any solutions? Is there a way to install FW by _not_ using the web interface?
Thanks in advance.
OK... I just upgraded from 6.6.1 to 6.9.3 and having same issue... I also do not have the ability to connect this device to the internet. So how can I fixe it?
readynasd has problem on your NAS, it is a another problem, maybe it is a issue,
Can RAIDar detect the NAS?
If RAIDar can detect your NAS, could do you please enable remote support? then PM me debug code and let us remote to check the issue.
RAIDar Secure diagnostic
https://kb.netgear.com/27391/ReadyNAS-RAIDar-6-0readynasd[2609]: *** Error in `/usr/sbin/readynasd': free(): invalid pointer: 0x00f98bc8 ***
May 18 11:28:10 TRN1-AMS-NAS01 systemd[1]: readynasd.service: Main process exited, code=killed, status=6/ABRTit cause readynas always reboot.
May 18 11:19:45 TRN1-AMS-NAS01 readynasd[2609]: readynasd log started
May 18 11:19:45 TRN1-AMS-NAS01 readynasd[2609]: readynasd started. (restarted=0)
May 18 11:20:09 TRN1-AMS-NAS01 readynasd[2609]: Using fan mode: cool
May 18 11:20:11 TRN1-AMS-NAS01 readynasd[2609]: Firmware was upgraded to 6.9.3.
May 18 11:20:11 TRN1-AMS-NAS01 readynasd[2609]: ReadyNASOS background service started.
May 18 11:28:10 TRN1-AMS-NAS01 readynasd[4333]: readynasd log started
May 18 11:28:12 TRN1-AMS-NAS01 readynasd[4333]: readynasd started. (restarted=0)
May 18 11:28:33 TRN1-AMS-NAS01 readynasd[4333]: Last run started at 1526656807 was aborted
May 18 11:28:33 TRN1-AMS-NAS01 readynasd[4333]: Detect abnormal shutdown of readynasd and child. (readynasd)
May 18 11:28:33 TRN1-AMS-NAS01 readynasd[4333]: ReadyNASOS service or process (readynasd) was restarted.
May 18 11:28:34 TRN1-AMS-NAS01 readynasd[4333]: Using fan mode: cool
May 18 11:28:35 TRN1-AMS-NAS01 readynasd[4333]: ReadyNASOS background service started.
May 18 11:28:44 TRN1-AMS-NAS01 readynasd[4828]: readynasd log started
May 18 11:28:46 TRN1-AMS-NAS01 readynasd[4828]: readynasd started. (restarted=0)
May 18 11:29:07 TRN1-AMS-NAS01 readynasd[4828]: Last run started at 1526657313 was aborted
May 18 11:29:07 TRN1-AMS-NAS01 readynasd[4828]: Detect abnormal shutdown of readynasd and child. (readynasd)
May 18 11:29:07 TRN1-AMS-NAS01 readynasd[4828]: ReadyNASOS service or process (readynasd) was restarted.
May 18 11:29:08 TRN1-AMS-NAS01 readynasd[4828]: Using fan mode: cool
May 18 11:29:09 TRN1-AMS-NAS01 readynasd[4828]: ReadyNASOS background service started.
May 18 11:29:16 TRN1-AMS-NAS01 readynasd[5268]: readynasd log started
May 18 11:29:18 TRN1-AMS-NAS01 readynasd[5268]: readynasd started. (restarted=0)
May 18 11:29:39 TRN1-AMS-NAS01 readynasd[5268]: Last run started at 1526657347 was aborted
May 18 11:29:39 TRN1-AMS-NAS01 readynasd[5268]: Detect abnormal shutdown of readynasd and child. (readynasd)
May 18 11:29:39 TRN1-AMS-NAS01 readynasd[5268]: ReadyNASOS service or process (readynasd) was restarted.
May 18 11:29:40 TRN1-AMS-NAS01 readynasd[5268]: Using fan mode: cool
May 18 11:29:41 TRN1-AMS-NAS01 readynasd[5268]: ReadyNASOS background service started.
May 18 11:29:50 TRN1-AMS-NAS01 readynasd[5759]: readynasd log started
May 18 11:29:52 TRN1-AMS-NAS01 readynasd[5759]: readynasd started. (restarted=0)
May 18 11:30:13 TRN1-AMS-NAS01 readynasd[5759]: Last run started at 1526657379 was aborted
Similar issue here. I upgraded to 6.9.3 and to be honest, everything seemed to be working fine. Until I decided to alter some of the Shares' File access. Then I applied the changed and boom - I am stuck at the "Connecting to the Readynas Admin page".
* it does shows me the web page for a second, then goes back to the connecting message
* I can ssh with root (laptop on the wifi, NAS on a cable to the modem)
* I can access the shares over SMB
* I can't ping the default gateway, which is the internet modem's IP
* I can't ping anything in the outside world
Any suggestions/recommendations are welcome, please.
Thank you in advance.
gnikolaev you could start by checking the readynasd log entries
# journalctl -an 100 CATEGORY=readynasd.log
You could also check to see if there's a wordpress directory under /apps/.freeapps and if so remove the wordpress directory.
Thanks for coming back Mdgm.
There is no wordpress directory in the /apps/.freeapps folder as suggested to check.
Here is the readynasd.log as suggested: https://pastebin.com/XyHtkwMP
If there is anything else I can gather/check just let me know please.
Thanks
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