Stuck in "Connecting to the ReadyNAS Admin Page" after upgrade to 6.9.3

Hello mdgm,

...You know... I'm kind of an old fart... I'd rather do things by myself than let the "Wide Wild World" do them for me... So, I was happy to follow your instructions and get some results by myself...

Unfortunately, there is no place (in the "Wide Wild World"... you see what I mean) where I could leave a zillion "kudos" for you. But you _do_ deserve them, and that's all it is.

Thanks again... and take care!

Best regards,

CraftWorks

Does not work for me 6.9.3. Was always cycling on the "Connecting to the ReadyNAS Admin Page" I could not do anything. I upgraded from 6.9.2 which was working fine. I cleared the cache in the browser. I even remote connected to the NAS and reconfigured it to have access to the internet. Still nothing. I tried 3 different browsers. Still nothing. I had to revert manually back and reflash to 6.9.2 and all is OK now. As far as I am concerned. 6.9.3 is broken. NETGEAR FIX IT. I am technical and was able to revert to an older image but not everyone can. Most people will be stuck in the loop and never be able to access the NAS again. This is a SERIOUS ISSUE NETGEAR. I used the following method to revert back. It works. Just put the image somewhere on your NAS and follow the next steps. after the reboot, it will install back 6.9.2. YOU HAVE BEEN WARNED !!!!!!!!! My unit is a RN104 arm. PLEASE MAKE SURE YOU HAVE THE CORRECT IMAGE FILE FOR YOUR UNIT OR IT WILL BE BRICKED, YOU HAVE BEEN WARNED !!!!!!

# put your image file here cd /var/readynasd
# echo /var/readynasd/ReadyNASOS-6.9.2-arm.img > /etc/.flash_update
# rn_shutdown -r

What were the steps to fix this? I have same problem, upgrade from 6.9.0 to 6.9.3 makes admin page reload continuously.

No SSH enabled.

Cannot connect it to internet.

You will want to use Raidair to export the logs, then send to the moderators.  Instructions on how to do that are in mdgm's signature or here   One of them should reach out to help.  You will need to enable support mode on the NAS, so that they can connect and can run the necessary commands to resolve the issue for you.  They will walk your though it.

It's best to PM a moderator first, and ask them if they are willing to review your logs.

Hi,

Although the steps I've taken (kindly taken by the hand by mdgm) were not quite "rocket science", I don't think it would be wise and advisable for me to play the role of this site's moderators. They have infinite much more experience than me in trying to troubleshoot our daily "miseries". I'm sure that not only mdgm but any other moderator would be glad to help you with your problem - and they would do it much better than me.

Regards,

CraftWorks

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CraftWorks wrote:

[Netgear mods] have infinite much more experience than me in trying to troubleshoot...

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Certainly for this problem - I don't think there's a one-size-fits-all fix.  There's more than one thing that could be wrong, and there is least one recent fix in 6.9.4 beta.