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Forum Discussion
CraftWorks
Mar 24, 2018Aspirant
Stuck in "Connecting to the ReadyNAS Admin Page" after upgrade to 6.9.3
Never had any issues with this NAS (bought in December, 2013). Today I upgraded from 6.8.1 to 6.9.3 (through 6.9.0). Since that, it keeps looping in "Connecting to the ReadyNAS Admin Page". I still c...
- Mar 26, 2018
Well it was the issue that connecting it to the internet and rebooting it and waiting at least 10 minutes would have resolved.
Glad that it's now fixed.
StephenB
May 16, 2018Guru - Experienced User
orb wrote:
My RN10400 has never been connected to the net.
One disadvantage of not allowing it to connect to the internet is that you won't receive the hotfixes that Netgear pushes out.
How are you blocking the NAS connection to the internet?
Are you able to access the files?
orb
May 16, 2018Tutor
Hi..
I've just never set it up to connect to my wireless network via the computer..
I am able to access all the files and transfer data etc via RAIDars Browse button, but obviously I can't setup folders or check/change configs etc on the NAS.
- StephenBMay 16, 2018Guru - Experienced User
orb wrote:
I've just never set it up to connect to my wireless network via the computer..
Meaning it is connected directly to the computer, and not to the router??? (with no connection sharing in place on the computer)?
That will block internet access, so hot-fixes and antivirus updates wouldn't be delivered, and the NTP time sync won't work. Netgear won't be able to provide remote support either.
Generally you are better off connecting the NAS to your LAN, and not doing a direct connect to the PC. Though if your PC has to be connected to the internet over WiFi, the direct connection to the NAS will give better performance from the PC. If that's your situation, you should look into installng connection sharing on the computer. If you are using Windows 10, there is some info here: https://answers.microsoft.com/en-us/windows/forum/windows_10-networking-winpc/internet-connection-sharing-in-windows-10/f6dcac4b-5203-4c98-8cf2-dcac86d98fb9
I'm guessing you've also assigned the NAS a static IP address - is that correct?
orb wrote:
I am able to access all the files and transfer data etc via RAIDars Browse button,
Your data is at risk, so if you are using the NAS for primary storage you probably should back up what you can.
Also, try downloading the log zip file from RAIDar, and perhaps PM mdgm-ntgr, and ask him to take a look at it.
- orbMay 16, 2018Tutor
The problem I have is that my computer and my NAS are upstairs in a room that is very difficult to route cables to. So basically my computer is connected wirelessly to router downstairs and my NAS is connected directly to the computer.
I don't remember assigning any IP address.. I just made my computer see the NAS via the number in the back of it & it work from then on, and it's been fine for about 2 years now. Untill the latest firmware was installed.
Regarding security.. I don't have the NAS on most of the time.. Only for a few minutes each week whilst I'm backing drive images up.
I can't change anything around now though as I can't even access the NAS if I wanted to try.
- StephenBMay 16, 2018Guru - Experienced User
orb wrote:
I can't change anything around now though as I can't even access the NAS if I wanted to try.
One option is to do a factory reset from the boot menu - which will destroy your data.
You could also try moving it temporarily and connecting it to your router with ethernet. Then see if it boots up in tech support mode. If it does, you can then use paid netgear support (my.netgear.com). That gives you some chance of preserving your data.
What IP address does RAIDar show for your NAS? (It is safe to post it).
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