Forum Discussion

Aspirant

Mar 24, 2018

Solved

Stuck in "Connecting to the ReadyNAS Admin Page" after upgrade to 6.9.3

Never had any issues with this NAS (bought in December, 2013). Today I upgraded from 6.8.1 to 6.9.3 (through 6.9.0). Since that, it keeps looping in "Connecting to the ReadyNAS Admin Page". I still c...

Installation & Upgrade

mdgm-ntgr
Mar 26, 2018
Well it was the issue that connecting it to the internet and rebooting it and waiting at least 10 minutes would have resolved.

Glad that it's now fixed.

orb

Tutor

May 15, 2018

I've had the same issue since installing 6.9.3. My RN10400 has never been connected to the net. It's just used as a standalone backup containing two HDD's.

I have tried 3 different browsers (cleared caches) but the same window showing 'connecting to readynas admin page' is repetitive.

I do see the Admin page for approximately 2 seconds, but then whichever browser I'm using (Firefox/IE/Chrome) will just revert back to the 'connecting to readynas admin page' again. The scrolling blue bar will travel about a third of the way accross it's rectangular box, then quickly shoot to the end of it as if it's completed something, at this point the front display on the NAS shows it's booting info, then goes off. And the sequence starts again.

Also RAIDar windows eventually shows.. 'Status: Management Service Is Offline'

I'm guessing this is some sort of firmware boot loop bug as previous FW's have been fine?

Any advice please? I do hope it will be fixed soon as it's annoying.

Thanks guys

StephenB
Guru - Experienced User
May 16, 2018
orb wrote:

My RN10400 has never been connected to the net.

One disadvantage of not allowing it to connect to the internet is that you won't receive the hotfixes that Netgear pushes out.

How are you blocking the NAS connection to the internet?

Are you able to access the files?
- orb
  Tutor
  May 16, 2018
  Hi..
  
  I've just never set it up to connect to my wireless network via the computer..
  
  I am able to access all the files and transfer data etc via RAIDars Browse button, but obviously I can't setup folders or check/change configs etc on the NAS.
  - StephenB
    Guru - Experienced User
    May 16, 2018
    orb wrote:
    
    I've just never set it up to connect to my wireless network via the computer..
    
    Meaning it is connected directly to the computer, and not to the router??? (with no connection sharing in place on the computer)?
    
    That will block internet access, so hot-fixes and antivirus updates wouldn't be delivered, and the NTP time sync won't work. Netgear won't be able to provide remote support either.
    
    Generally you are better off connecting the NAS to your LAN, and not doing a direct connect to the PC. Though if your PC has to be connected to the internet over WiFi, the direct connection to the NAS will give better performance from the PC. If that's your situation, you should look into installng connection sharing on the computer. If you are using Windows 10, there is some info here: https://answers.microsoft.com/en-us/windows/forum/windows_10-networking-winpc/internet-connection-sharing-in-windows-10/f6dcac4b-5203-4c98-8cf2-dcac86d98fb9
    
    I'm guessing you've also assigned the NAS a static IP address - is that correct?
    
    orb wrote:
    
    I am able to access all the files and transfer data etc via RAIDars Browse button,
    
    Your data is at risk, so if you are using the NAS for primary storage you probably should back up what you can.
    
    Also, try downloading the log zip file from RAIDar, and perhaps PM mdgm-ntgr, and ask him to take a look at it.