Forum Discussion

Aspirant

Jun 12, 2018

SU Access

I am trying to run apt-get update but can not. Can someone please help. user_name@NAS:/data/website$ su user_name Password: user_name@NAS:/data/website$ apt-get update Reading package ...

File Sharing

Installation & Upgrade

mdgm-ntgr

NETGEAR Employee Retired

Jun 13, 2018

Have you tried logging in to SSH as 'root' (no quotes)?

davidtheo
Aspirant
Jun 13, 2018
Yes I can not log in as root.
- StephenB
  Guru - Experienced User
  Jun 13, 2018
  davidtheo wrote:
  Yes I can not log in as root.
  
  Something is off then. You should be able to log in as root, using the NAS admin password (and that is the normal way to access the NAS with ssh).
  - davidtheo
    Aspirant
    Jun 13, 2018
    Would this be the default admin user or any user I have setup as an admin.
    
    I believe I have forgotten the default admin password is there a way to reset it without resetting the NAS drive.