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Synchronisation offline after RN104 upgrade to 6.10 from 6.9.5
After upgrading to 6.10, Readycloud no longer synchronises ... "Synchronisation Offline".
In the NAS admin page,, ReadyCloud is switched on, shows "Internet Available" and "Services Available" som...
Fixed. This is the second major software glitch with this device that needed significant effort on my part to fix. I don't know what someone with no tech skills would do in this cuircumstance.
Anyway, ended up buying an external drive; backing everythng up; and doing a factory reset Restoring all the files now, but it definitely does synch again. Cost $200 for an external drive I don't need and I lost of good chunk of two weekends with a couple of evenings thrown in. At the expense of time with family.
Have you checked the Network settings after the upgrade? Do you have a static IP assigned to the NAS before? Have you tried rebooting the NAS after the update?
Can you also try toggling the ReadyCloud service,
HTH
Regards
Thanks. Answering your thoughts in order
(1) it is indeed a static IP on my router and it is unchanged and correct
(2) I have rebooted several times and reinstalled the firmware on the NAS and Readycloud in Windows several times
(3) I have also toggled the service several times.
I have also checked other settings and they all look OK. The services show HTTP and HTTPS off, eveything else on.
LeapingLemming wrote:
I have also checked other settings and they all look OK. The services show HTTP and HTTPS off, eveything else on.
HTTP and HTTPS should be turned on in system->settings->services.
Where were you looking?
Exactly where you say and I can't turn them on for some reason. I click on them and the pop-up has all options greyed out.
FYI as for network settings, IP4 has a static IP, IP6 is disabled.
LeapingLemming wrote:
Exactly where you say and I can't turn them on for some reason. I click on them and the pop-up has all options greyed out.
And they have no green stripe going through them?
Of course you can reach the NAS admin, so one of them has to be working.
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