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Forum Discussion
LeapingLemming
May 05, 2019Tutor
Synchronisation offline after RN104 upgrade to 6.10 from 6.9.5
After upgrading to 6.10, Readycloud no longer synchronises ... "Synchronisation Offline".
In the NAS admin page,, ReadyCloud is switched on, shows "Internet Available" and "Services Available" som...
- May 19, 2019
Fixed. This is the second major software glitch with this device that needed significant effort on my part to fix. I don't know what someone with no tech skills would do in this cuircumstance.
Anyway, ended up buying an external drive; backing everythng up; and doing a factory reset Restoring all the files now, but it definitely does synch again. Cost $200 for an external drive I don't need and I lost of good chunk of two weekends with a couple of evenings thrown in. At the expense of time with family.
StephenB
May 06, 2019Guru - Experienced User
LeapingLemming wrote:
Exactly where you say and I can't turn them on for some reason. I click on them and the pop-up has all options greyed out.
And they have no green stripe going through them?
Of course you can reach the NAS admin, so one of them has to be working.
LeapingLemming
May 07, 2019Tutor
No green stripe through HTTP or HTTPSSee above, no green stripe through either ... and yes I get to NAS admin, but HTTPS must be working because even though greyed, it is 'ticked' as on
Also got desperate and removed then rediscovered the device. No luck there either.
- StephenBMay 07, 2019Guru - Experienced User
LeapingLemming wrote:
See above, no green stripe through either ... and yes I get to NAS admin, but HTTPS must be working because even though greyed, it is 'ticked' as on
That is weird. You say you've tried over-installing the firmware. Perhaps try an OS reinstall?
That isn't quite the same, and has some side effects - it will
- reset your network configuration to use DHCP
- turn off volume quota
- reset the admin password to password
Data shouldn't be affected. Instructions are on pages 28-29 of the hardware manual. http://www.downloads.netgear.com/files/GDC/READYNAS-100/ReadyNAS_%20OS6_Desktop_HM_EN.pdf
Another thing you could try is to log in via ssh, and uninstall the apps that use php.
- LeapingLemmingMay 07, 2019Tutor
I have never used linux (I assume ssh is a linux shell) so I might be out of my depth there. Unless you can give me pointers.
- StephenBMay 07, 2019Guru - Experienced User
LeapingLemming wrote:
I have never used linux (I assume ssh is a linux shell) so I might be out of my depth there. Unless you can give me pointers.
Probably not a good time to learn.
Do you have a backup of your files? (you should, since RAID isn't enough to keep them safe). Another approach (painful, but effective) is to do a factory reset, rebuild the NAS, and restore the files from the backup.
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