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Forum Discussion
Irish_John
May 12, 2019Aspirant
System volume root's usage is 96%. This condition should not occur under normal conditions
Im running 6.10 and have the above issue - still. So 6.10 is not the solution to the problem. It does noty help that the posting are all closed off with that being panacea. I expect when whatever it ...
Sandshark
May 12, 2019Sensei
You say "still". Does that mean you had the issue and updated with it already present? The fixes in 6.10.0 won't undo the damage from an earlier version's mis-deeds. In fact, updating the firmware on a system with a near-full OS partition is not advasable, as it may complete the filling.
There are messages in the forum about how to resolve the problem using SSH commands. But that's not something everyone should be trying. I must say that if Netgear is charging folks to fix an issue created by bad programming and worse version testing, then shame on them.
Irish_John
May 12, 2019Aspirant
Installed 6.10 hoping it would resolve issue. So Netgear - are you coming to save me?
- twmaybenMay 13, 2019Aspirant
Would a factory-reset fix this? I don't want to attempt the SSH solution.
- Irish_JohnMay 13, 2019Aspirant
Not going to happen - I would loose all my data.
- StephenBMay 13, 2019Guru - Experienced User
Irish_John wrote:
Not going to happen ...
Odds are that the OS partition filled up due to the ClamAV issue (which seemed to hit the RN100 users).
If you do nothing, the OS partition can completely fill. Configuration files can become corrupt, and the NAS often won't boot. You'll need to use paid Netgear support at that point.
So you should pick one of the options below:
- attempt the ssh solution here: https://community.netgear.com/t5/Using-your-ReadyNAS-in-Business/System-volume-root-s-usage-is-90-RN102/m-p/1723405#M178497
- do a backup, factory reset, and restore the data from backup
- engage paid support now, to minimize the risk of data loss.
FWIW, if it's not ClamAV, it could be remnants of real-time transcoding files from Plex. That wouldn't apply to the RN100, since it can't do real-time transcoding. But it might the issue if you have an RN200 or better (and use Plex). That also can be easily diagnosed and fixed with ssh.
Irish_John wrote:
... I would lose all my data.
Then you need to put a backup plan in place.
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