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Forum Discussion
JessKaufman
Aug 09, 2011Aspirant
Technical challenge for RNDU4000 Ultra 4 (#16372263)
Ok, here's what I am faced with. I had a perfectly fine ReadyNAS Ultra 4 with 4 x 3 Tb drives running 4.17 with about 3-4 Tb of data on it. I moved it to a new lan with different IP arrangement an...
mdgm-ntgr
Aug 09, 2011NETGEAR Employee Retired
You removed the drives before turning the NAS off?
That doesn't sound good.
How long did you wait before you shutdown the unit after the factory reset. If it was more than about 10 minutes the NAS would've wiped the disks and the data would be gone.
I'd suggest you post your tech support case number.
That doesn't sound good.
How long did you wait before you shutdown the unit after the factory reset. If it was more than about 10 minutes the NAS would've wiped the disks and the data would be gone.
I'd suggest you post your tech support case number.
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