Technical challenge for RNDU4000 Ultra 4 (#16372263)

JessKaufman wrote:
Can I simply take out the 80 Gb spare and load in my 4 drives?

No.

The os and config are stored on the drive(s), not in the firmware flash.

in other words, the 80gig drive is completely irrelevant to the 4 drives with your data.

Did you pop out the drives while the nas was running?

If so, then mostly likely are out of sync with each other (meaning that the data striped across the drives is no longer consistent and possibly corrupted).

If you are lucky and they are not out of sync, or you shut down the nas before removing the drives, it may be possible to boot up in tech support mode and let support remote in and disable the factory default commands/config and hopefully get the array back up and mounted.

I would recommend posting your support ticket # to the post topic and let support get involved.

Your data could already be gone, or it could be salvagable... so don't do anything that might make it go bye bye.

Another possible way, if you are knowledgable with linux and linux software raids, is to attach the 4 drives to a linux box and try to get the /c volume mounted without being in the nas.

That is a last resort tho.

Hopefully you can avoid the painful lesson losing data, that raid is not a substitute for backups.