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Forum Discussion
JessKaufman
Aug 09, 2011Aspirant
Technical challenge for RNDU4000 Ultra 4 (#16372263)
Ok, here's what I am faced with. I had a perfectly fine ReadyNAS Ultra 4 with 4 x 3 Tb drives running 4.17 with about 3-4 Tb of data on it. I moved it to a new lan with different IP arrangement an...
mdgm-ntgr
Aug 15, 2011NETGEAR Employee Retired
So have you had the unit over 90 days? Basic phone support is free for the first 90 days since purchase.
You could perhaps try using an Online Case (refer to your phone case in this). See http://www.readynas.com/support
You could perhaps try using an Online Case (refer to your phone case in this). See http://www.readynas.com/support
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