Forum Discussion

Confuciusofesse

Aspirant

Jul 23, 2021

Test posting

I've posted twice in the last few days but none have shown up in the list of topic etc. So trying with a new login.

ipb_uk

Aspirant

Jul 23, 2021

Can anybody tell me what I'm doing wrong? When I try to post my question it never shows up

ipb_uk

Aspirant

Jul 23, 2021

Hello Everybody,

If I've not given enough detail, please let me know.

The problem is that my rndp6000 is giving me the message "Remove inactive volumes to use the disk. Disk #1,2,3,4,5,6,1,2,3,4,5,6,2,3,5,6.".

Is this retrievable? If so, how?

It's on firmware 6.10.5 Hot fix 1. I can send the logs if needed.

I know a little unix, but haven't used it for sometime. I haven't gone into the box. But, I can do if given the instructions to do so. I'll keep it off until someone tells me it's safe (ish) to start it up.

Thanking you & my very best, Ian.

StephenB
Guru - Experienced User
Jul 23, 2021
ipb_uk wrote:

The problem is that my rndp6000 is giving me the message "Remove inactive volumes to use the disk. Disk #1,2,3,4,5,6,1,2,3,4,5,6,2,3,5,6.".
Is this retrievable? If so, how?
It's on firmware 6.10.5 Hot fix 1. I can send the logs if needed.

It might be retrievable, depending on what went wrong. rn_enthusiast might be willing to look at your logs, and offer some advice.
- ipb_uk
  Aspirant
  Jul 23, 2021
  Thank You Stephen. It's way past my bedtime, so i'll be retiring for the night.
  Regards Ian.
  - rn_enthusiast
    Virtuoso
    Jul 23, 2021
    Hi Ian
    
    As StephenB said, I can take a look at the logs for you. When you access the NAS Web Interface, go to: System > Logs and here you will see a button called "Download Logs" on the right-hand side. Click this and it will download a zip file with all the NAS logs inside.
    
    Take this zip file and upload to your Dropbox, Google Drive or similar and then make a link where I can download the log zip file. PM me this link please. Then I will have a look to see what is going on.
    
    Cheers