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vtxrider's avatar
Oct 19, 2015
Solved

Timemachine not found in IOS 10.11 (El Capitan)

Ever since updating to IOS 10.11 the ReadyNAS disk no longer mounts, and Timemaching cannot find the disk. I have tried turning the option off/rebooting/re-enable option sequence but it still will not mount in IOS. IOS shows the ReadyNAS as a shared device and both my MAC and Media Streamer can access it without issue, reading and writing to it is also fine, it is just the Timemachine mount that is not working. I have tried everything short of a factory reset, which is next after a config save (lots of shares to set up otherwise) Any thoughts, I have tried all of the normal things.

  • It seems it was a permissions issue, the new OS X ver 10.11 has done away with the permissions repair option in disk manager, not sure why. I did try to toggle it off in time machine but as the disk is not found it was not displayed as an available disk. Cold Rebooting the NV2+ with the Mac on fixed the issue as the NAS is now showing up in finder again under shared devices. Not sure why it lost permissions after the upgrade, and I didn't think to reboot the NAS right away as it was working fine with my iPhone and media streamer.

3 Replies

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  • BrianL2's avatar
    BrianL2
    NETGEAR Employee Retired

    Hi vtxrider,

     

    Try to toggle on/off the Time Machine in your MAC as well as the Time Machine service of the ReadyNAS. You may also want to change the Time Machine credential on your ReadNAS to another one. Can you also tell us what is the model of your ReadyNAS and its Firmware version?

     

    Hope this helps!

     

     

    Kind regards,

     

    BrianL

    NETGEAR Community Team

    • vtxrider's avatar
      vtxrider
      Tutor

      It seems it was a permissions issue, the new OS X ver 10.11 has done away with the permissions repair option in disk manager, not sure why. I did try to toggle it off in time machine but as the disk is not found it was not displayed as an available disk. Cold Rebooting the NV2+ with the Mac on fixed the issue as the NAS is now showing up in finder again under shared devices. Not sure why it lost permissions after the upgrade, and I didn't think to reboot the NAS right away as it was working fine with my iPhone and media streamer.

      • BrianL2's avatar
        BrianL2
        NETGEAR Employee Retired

        Hi vtxrider,

         

        Thank you for sharing the fix that you've made in your MAC computer and ReadyNAS in order for Time Machine backup to work again. It would be a best practice to reboot your MAC, PC and ReadyNAS after a software or a firmware update.

         

        Let me know if you have other questions.

         

         

        Kind regards,

         

        BrianL
        NETGEAR Community Team

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