NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

HansK's avatar
HansK
Apprentice
Jan 23, 2021

Timemachine on RN104

i can't seem to enable timemachine on RN104. See enclodes screenshot. This is something like NAS does not support timemachine.

 

On the RN104 I enabled private timeshare account.

also enabled shared timeshare

SMB an AFP enabled

5 Replies

Replies have been turned off for this discussion
  • JohnCM_S's avatar
    JohnCM_S
    NETGEAR Employee Retired

    Hi HansK,

     

    May I know the current firmware version of your RN104? May I also know the version of the MacOS?

     

    You may also download the system log of the RN104 and then provide it to us. We will check if we can find something there that could be the cause of the issue. You may upload it to a cloud storage site then send the download link via private message.

     

    Regards,

    • HansK's avatar
      HansK
      Apprentice

      Hi,

       

      Thanks for reaching out te me.

       

      the firmware version for the RN104 is 6.10.4

      The Mac OS is macOS Big Sur version 11.1

      I attached the system log dating back from 1-1-2020 until now. You should be able to access these files via a one drive link. 

       

      <redacted>

       

      best regards,

       

      Hans

      • StephenB's avatar
        StephenB
        Guru - Experienced User

        The log zip file shouldn't be posted publicly.  JohnCM_S requested that you send the link via private message.  You do that using the envelope link in the upper right of the forum page.

         

        I'll redact your link, and forward it to JohnCM_S.

         

         

NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology! 

Join Us!

ProSupport for Business

Comprehensive support plans for maximum network uptime and business peace of mind.

 

Learn More